Lowe's Home Improvement

Paid $129 delivery fee to have sheetrock delivered to my house and left neatly stacked in my driveway. When the delivery driver showed up, he was by himself and demanded my wife help him unload the truck. Not being able to, he grew irritated and started to unload the sheetrock by himself. In the process he unpacked the boards, placed them however he saw fit and damaged the corners of several boards. At that point we told him that we would not accept the delivery if he could not neatly stack. He became increasingly aggrevated and loud with my wife, at which point I told her to go inside and lock the doors. Shortly thereafter the delivery driver haphazardly reloaded the material and left. After 1 hour on the phone with Lowes customer service they informed us they had no way to rectify the si

SHAMEFUL SCAMMING COMPANY. They love to take your money and not complete services. I purchased a basic refrigerator and it works as expected. I specifically purchased from Lowe’s for the haul away service, which was the deciding factor. The lazy and incompetent delivery team refused to haul away my old fridge, stating they did not want to scratch my wall. I told them that was fine and that I would fix it myself, but they still refused to take the old appliance. I contacted customer service and explained why I was upset, but they were completely inflexible and offered no solution at all. I wish I had gone with Home Depot as I originally intended. At this point, I would return the fridge if that were easier but they refuse to take it back or haul away and customer service refuses to let you

Needed pool noodles for the fam. I wasn't able to find them any of the nearby retailers. Walked in and saw how huge the store was and asked a rep for help. Nicole was extremely helpful and didnt just direct me on where to go, she went with me to find it. It was in the outdoor pool section of the store and stocked in the upper area that was unreachable. Nicole went and got a lift to get them for me. The best customer experience I've had in a long time, almost felt like I was in a commercial. Thank you Nicole and thank you Lowe's!

I recently had an outstanding experience at Lowe’s that I just had to share. From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store was well-organized and clean, making it easy to find exactly what I needed. I was particularly impressed with the wide selection of products available. Whether you’re looking for home improvement supplies, gardening tools, or appliances, Lowe’s has it all. The quality of the products is top-notch, and I found everything I needed for my home renovation project. The customer service at Lowe’s is exceptional. The staff went above and beyond to help me with my questions and even provided some great recommendations. They were patient and took the time to explain the differences between products, ensurin

This was a complete waste of time. I went to the store before opening for a promotional offer, only to be told that all tickets had already been given out. The promotion’s disclaimer made no mention of any ticket limits, only to “be there at 6 AM.” Very misleading and frustrating — not worth the effort.