Lowe's Home Improvement

I’m giving Lowe’s a one start because of the credit card company they use. Synchrony financial. I have had this card for years. Never a late payment and no outstanding balance. Today my card was cancelled without a balance on it. I use the card weekly. My credit is in the 820-830 range. They say I’m a payment risk. My income goes up every year. Now they say I have to reapply for another card. Lowe’s needs to make a change because I want to use another retailer. They just lost a valuable customer. I buy all Kobalt tools. I reached out to the response to this review. Just was giving an apology and said they will pass it up the line.

Great customer service! Jimmy O went above and beyond today. Super friendly, respectful, and made the whole process smooth. He even helped me cut my lumber and made sure everything was exactly how I needed it. Really appreciate the extra effort — thank you Jimmy!

I just drove across town to purchase quarter round for a job that was in progress. I had already purchased the quarter round from the store at Iverson way. (Lola was amazing) I checked the website and it said this store had 16 available for pickup. When I get here they’re telling me they don’t have any and it’s on buy back. This should have been updated in your system to avoid wasting peoples time and money. As a pro who relies on Lowes heavily to fulfill clients work orders, this is a major set back for me. Also James has terrible customer service and seemingly favors people of his own race to others. As I was searching around in his dept. a guy walked by minding his business and he stopped him to ask him if he needed help while ignoring me, who he saw walking around looking. Then I had t

Zoe at the cash register very nice and helpful and Brandy on the paint department also extremely nice and quick she help me to get the paint fast to get back to work and the young guy I didn't get his name because i was on a little rush was very well educated and helpful to get my paint ☆☆☆☆☆☆ six stars 😃 but there was another lady, at the paint department with long hair that wasn't very helpfull it may been a bad day for her, i don't know? but i hope whatever was going on with her she find peace in her heart i wont get on details but. that's what she proyects to me when i aproach her for a question and paint almost 5 stars ☆☆☆☆ 1/2

Beautiful store! Lots to offer. You can do a whole home from this Lowe’s store. Which is what we did when we moved to Davidson. My husband is here frequently. I love the Halloween & Christmas displays. So much fun! Enjoy! Josephine Local Guide