Lowe's Home Improvement

Most of this team, over the past 12 years and 2 homes' projects, are awesome... but I cant get my head around how they havent fired this one lady who's mean to everyone every time i see her at the lumber side checkout.... arguing with customers, most recently a family and then the manager... i just left because of how ridiculous it was, then saw her there again today, to my surprise, so i ordered online and pucked up in the back of the store.. I feel bad saying it, but management should be embarrassed for allowing it to continue... because I know I'm not the first to see how awful she treats people... Marcy? Everyone else has always been awesome (Josh, Kendra, Queston, and several others).

Terrible experience with appliance installation today. I ordered a refrigerator and stove. I paid for delivery and installation and haul away of the old appliances. The two men that arrived completely unable to accomplish the task. They couldnt figure out how to disconnect the existing gas stove. The valve was “too tight”. When I asked what the solution was they had no idea. Similar situation with the refrigerator. I told the appliance salesperson about the existing copper water line to the refrigerator at Lowes and he sold me a new water line to replace it. The installation guys would not touch the line because “they don’t touch copper” They asked me to remove it myself and even gave me a wrench. When I couldnt get the nut loosened once again they had no suggestions. So then they left

If Lowes don't have it your not going to find it. However quality seems to be a concern with alot of places today and Lowes is definitely one of those places. Here is why. Bought some screws to do some work. Why is there now a warning on the box of screws about causing cancer!? And why would you knowingly sell Indoor use screws coated in a cancer causing carcinogenic?? Why?! Also bought a bundle of shakes for a repair job and they looked great.....until you got under the top layer hiding all the destruction in the shakes. Totally disappointed Lowes shame on you. American stores are not what they once were. All the shakes pictured have cracks running the grain and full of holes.

I tried to return the toilet bottom stuff that does not fit. The girl refused the return because of what she called biohazard. These are cheap stuff $18. The refuse of return certainly makes me unhappy. I am remodeling and will purchase $ tens of thousands of more remodeling stuff. But I will give business to Home Depot.

Very knowledgeable staff, always find everything I need when I make a trip here.