Lowe's Home Improvement

I have a verified military account with Lowe’s. I do not carry a physical wallet, as I use tap pay for purchases and keep clear photos of the front and back of my driver’s license on my phone. In Pennsylvania, this is a legally acceptable form of carrying identification, and I routinely use it without issue. Gas stations scan it for age verification, and Penske has scanned it for truck rentals. However, Lowe’s requires the physical license, even though the only purpose is to confirm that my name and photo match what is already displayed on the screen for my verified military account. It’s disappointing that the process is more restrictive than necessary, especially for verified military customers. Home Depot has implemented a more streamlined system for veterans, and as a result, they wi

Bought a washer with an extended warranty. Water flooded behind the shoot behind the wall and into my bathroom.The other day. So we called to get help and have it repaired.As when we looked at it, the initial installation was done incorrectly with the water hose. The technician shoved the hose into the hole in the back of the washer and wrapped it and wrapped it with electrical tape. Who in the heck does that? We had a date that they were supposed to come out.And fix this.But then they canceled on us and said they can't come out until the middle of the next week. Every number that I have been provided with and called.I have got nothing but a run around. This is definitely made me aware of stores like this. In the past, I have only ever bought from reputable dealers that deal in selling ap

We went to the West Lancaster PA Lowe's this morning to look at carpet. We worked with Paige, a very polite, knowledgeable salesperson. She answered all our questions, offered suggestions and guided us through the ordering and setting up the install. She was great. I highly recommend you look her up if you need carpet at Lowe's. We had no intention of buying today, but we decided to buy for the whole upstairs based on her advice and recommendations. A very positive experience!

Last year I started replacing my fencing and a broken off fence post. Had to rip out the old put in the new. I picked up all supplies at Lowe's, fencing panels, lag bolts, tube, foam, screws, and gate hinges with hardware. Over 20 years ago I used fencing from home Depot. This round I brought it up a grade and went to Lowe's for a better quality fencing. Let's see if it lasts another 20 years.

I was at Lowes today , Roherestown Rd location. Ed Hayes, wonderful staff member, helped me profusely with a problem I had with kitchen drawer. He even went so far as to recommend a smaller size wood screw other than what came in the L bracket packet to make sure it would be a good fit. Excellent customer service - Ed is a Rock Star. Thank you Ed for your time and patience. Lowes is VERY lucky to have you!!