Lowe's Home Improvement

I had a very disappointing experience at Lowe’s. They attempted to charge me more than the price clearly advertised online. When I asked about it, I was told that I had to purchase it online to receive that price — even though nowhere did it state “online only.” The situation got worse when the manager, Dan, became extremely rude to my wife. Instead of resolving the issue professionally, he lectured her, saying that if he honored the price for five customers a day, they would “lose money.” That’s not the customer’s concern, especially when Lowe’s publicly advertises price matching (except they “can’t beat their own price,” apparently). To make matters worse, they went ahead and processed the purchase online themselves just to avoid honoring the in store price difference, which then cause

Bought a Toro lawnmower $500 in May of this year at manahawkin nj Lowes. Stalled after 10 minutes of use. Took 30 minutes to start again and kept happening. Well Lowe’s won’t do anything. Said to call Toro who are useless. Told me to call Briggs and Stratton who made the engine. They told me various things to do. Took it to an authorized B&S service center. Said it was repaired. Same thing. Took it to another service center. Same thing. It is now December and I have a lawnmower that don’t work. No one will help me with this. Apparently after they sell it they don’t care about the consumer. I will be a Home Depot customer going forward. My next stop will be consumer affairs. Well that phone number was a waste of my time. I got a person I could barely understand and she told me she couldn’

My disabled veteran husband and elderly father were told today the store has 8 snow blowers in stock but they are in the back and aren't putting them out till tomorrow. So now they both have to go out the day of the worst storm were about to have in 50 years to go back and get what the store already has. The second and last time I will ever shop at this horrible location. Its worth the drive to toms river where they actually know what customer service is, especially when its a veteran.

Lowe’s requested that I give a review of a Whirlpool range I purchased prior to the 2024 holidays so here goes the issues that ensued. I wish I could give a review of the range but I was never able to use it. Range delivered by a Lowe’s contracted delivery and installation company which is tasked with also connecting hoses and electrical cord and removing all packaging/protection material including the blue film meant to protect stainless steel portions of range. That was problematic so I was told by installers to wait a couple of hours until range reached room temperature, as it was a cold day, and range had been in truck several hours and would then easily come off. After waiting several hours and working at removal, on and off, the blue film was not coming off easily. The next morning I

I went to Lowe’s twice, once to buy a house key and then to return it. I went to Home Depot and they did it perfectly. ..Stay away from the key machine at Lowes and let a human use the older technology to make keys.