Lowe's Home Improvement

The girl with tattoos working at the Christmas tree lot was really great. She was kind, friendly and set the tree up on my sister’s car perfectly. I tried to catch your name but didn’t end up seeing what it was. Thanks for your help 🫶🏻

Got sent here by another store to exchange an appliance. Apparently every store is an independent franchise. They refused to assist me. Dear corporate train your employees to follow ONE damn policy. Simply take care of your customers. Your customers are tired and exhausted going from store to store. You barely have traffic in your stores. Take care of your clients or you will go broke and your store will be the next Halloween Headquarters. You lost a long devoted client.

I purchased a washer from Lowe’s (Andric Lane – Orlando) on January 27, 2026. Since the day it was delivered, the machine has not been working properly. I went back to the store to request assistance, but I was informed that Lowe’s can only help within 48 hours of purchase and that I would need to contact Samsung directly. I followed their instructions and contacted Samsung immediately. However, it has now been more than 10 days of rescheduled service appointments, and the technician still has not resolved the issue. In the meantime, I have a brand-new washer that does not function, and I have been unable to wash clothes in my own home. This has caused significant inconvenience and frustration. I purchased this appliance in good faith from Lowe’s, and I expected proper support when a pr

My daughter and hubby bought a refrigerator during Black Friday. The store was not as busy as we expected; though they had plenty of staff to assist. Anthony assisted us, he is knowledgeable, friendly and very professional, no wonder they shop there all the time. Definitely recommend this store! Thanks, Anthony!

Waited over 20 minutes at the paint desk for help. Pressed the help button many times. Had at least 10 employees walk by. When I left the store I told an employee, she said she didn't care and didn't want to hear about it. Obviously this store needs new management.