Lowe's Home Improvement

They have a decent selection of tile and bathroom fixtures stocked. I had a great experience, everyone who works at this location is so nice and helpful. Thank you Dustin from customer service for all the assistance!

We had ordered a generator online through Lowe's, not thru the Potsdam Lowe's. It weighs over 230lbs and we needed it delivered and off loaded at our house. The national Lowes assured us they could do this, but as it turns out, they could not. It was shipped by Fedex on a tractor trailer and they would not come up our rural road. We contacted corporate Lowe's to ask them to send it to the Potsdam Lowe's and we would pick it up from there, provided we could get help with loading. Corporate Lowe's would not even do that - we would have to arrange it ourselves between Fedex and Potsdam Lowes. They said it was out of their hands. So, we called Potsdam Lowe's, talked to Fred and he said to talk to Fedex, have them deliver it to the Potsdam Lowe's and they would make sure it got to our house. Tr

Hands down the worst Lowes. PROBLEM #1. Price gouged on a furnace and hot water heater. The contractor is Holbrook Heating. To add insult to injury they installed products not carried by Lowe’s. That voided the warranty and rebate. Potsdam did absolutely nothing to assist in the situation. PROBLEM#2 Incapable of delivering a washer/dryer combo. They did not have an appliance dolly. 2 man team unable to get the item down to the basement. I paid with my credit card. After going back and forth with the delivery service, not the store itself, i was sent a Lowe’s gift card. As a result I’m paying for a washer i don’t have. Nothing beats being forced into using Lowes. Potsdam did absolutely nothing to help. PROBLEM #3. Purchased an EGO snowblower. They tell you 90 days for returns. Sure, as l

Huge Lowe’s store with a large selection of home items, from tools and appliances, to lighting and hardware. Store itself is clean and organized, easy to find what you need.

Nice, friendly workers that want to help you if needed. Checking the Lowes app gives me a map of where I need to go for the items I am looking for.