Lowe's Home Improvement

I would like to give hats off to the excellent customer service I obtained from Calvin I believe his name is on this past Sunday 11/2 in the paint department. He took his time with explaining to me the essentials needed to do a project and help me with my paint selection. He gave me great suggestions and I most certainly appreciated it. Also a BIG Shout out to CS rep Ms Vee, she is always working hard when I am there and I always look forward to seeing her. I asked her does she get a day off? lol! Service with a smile and a lot of knowledge of the store products, I can always count on her, keeps me from going to the competitor. Thanks Lowe for your awesome service reps, I hope they are valued and appreciated by the company certainly deserving a reward for their services.

Whatever you guys are doing at this store, keep it up! I used to dread coming to this store, the employees didn't seem to want to be there, didn't want to help, and when they did, they weren't knowledgeable. Today was a huge change! Chris in the lumber department, was so kind and friendly and went out of his way to help me, thank you Chris! Then in tile, I had two employees offer to help and seem to genuinely mean it. It was so refreshing!

When comparing to Home Depot, Lowe's customer service is on point. Everyone was so helpful and easy to find. Lane took the time to help me find everything even though they were close to closing. I've also noticed that their prices are slightly better and now find myself checking Lowe's and if it's in the same ballpark I go with Lowe's because of the customer service

The location and staff were very helpful when I needed assistance with my online order. The location here deserves a five-star rating;however, my experience I rated at a four due to the difficulties with the online order system. After placing an online order and receiving notification that it was ready for pickup, I arrived at the store and the online ordering system is not properly functioning for curbside pickup. This was an inconvenience, for I ordered curbside for specific reasons. Aside from this, it was a pleasant experience. This won't keep me from going back but I'm not sure if I will do an online order again.

Every time I’ve Been to this store Samuel has taken care of Me with Outstanding Customer Service. I highly recommend that Mgt. Recognizes this Gentleman for his Exemplary Customer Service! 👍🏼👍🏼