Lowe's Home Improvement

I was working on a retaining wall project and ran into a problem when Home Depot didn’t have the materials I needed. Luckily, Lowe’s had everything I was looking for—or at least most of it. The staff was helpful and knowledgeable, and they made sure I got set up with what I needed to get the job done. The process was smooth, and the pricing seemed normal for this kind of work—no surprises, which is always appreciated. The only hiccup was that their inventory on rebar was a bit low, so I had to make a few adjustments and work with what they had in stock. I didn’t want to make another trip to Home Depot just for that one item, so it wasn’t a dealbreaker, but worth noting. Overall, Lowe’s saved me time and kept the project moving forward. I’ll definitely be returning for future materials.

Worst Retail experience ever. If you value being treated like you matter. Avoid at all costs. Was at customer service over 2 hours dealing with a faulty water heater. Got giving their phone for a "manufacture issue" on a water heater and was told. That's all we can do. Dealt with a few managers and was told " we can't get credit on it. So we can't help you. Doesn't matter it's 40 degrees outside and I dont have hot water. Doesn't matter that the manufacturer gave Lowe's credit for 3 parts of the heater and said do it yourself or "maybe someone can come out and if they do and it's a manufacture defect it's covered". One issue was a broken spout out of the box. So there's no way to prove it came like that. So I would be on the hook for the WHOLE visit. Instead of doing ANYTHING to help. The

Although greetings were exchanged, I did not receive assistance with loading. I encountered difficulties with some items, and despite requesting help, no one has arrived after more than ten minutes.

Buyer beware! We purchased a new home that needed a total renovation. Because I had a good experience with Lowe's in the past, I decided to give it another go. Sadly, I cannot say this time went as hoped. From the start, we saw staff struggle to respond, give us quotes, and coordinate among the different departments. Everything was very confusing and we lost precious time because of the disorganized staff. At that point it was too late to change course as we had already invested over $70k+ with windows, fence, kitchen appliances, flooring, bathrooms, etc. Besides several delivery issues (broken toilet, missing pallet of tiles, wrong dryer, etc.), we finally saw the light when the final project was completed - the windows. At this point, it was December 23rd. We were excited to not only be

I WON the Lowe's monthly SURVEY drawing! It is a real thing. Regardless of that, I always shop LOWES (instead of the others) bc they are non-political and unbiased. They don't take a position on social or political issues - some say that is cowardice, but I say it is just good, smart business. Religion and politics have other forums. They DO sponsor community charitable events, so you may see the occasional Boy or Girl Scout, or school sports team out front raising money for uniforms. That is a good thing. My LOWES is a solid part of our neighborhood community. Sorry to hear of the occasional mishaps in these other reviews. We all have occasional SNAFUs, and we all can do better. That's called Life. Meanwhile, let's appreciate with gratitude all the resources we do have!