Lowe's Home Improvement

This was an outstanding experience working with Paul at Weymouth Store. He took an exceptional amount of time to help us find what we were looking for. He was most helpful and sociable Certainly a 5 star experience. Certainly Paul is an asset for the Weymouth store where he has been for 20+ years. Thank you Paul!!!!!! Rick K

Got my oil filter just as they were closing… I think a manager helped me even find it 5 min past close! They were great! I would absolutely come here again!

I own a construction company, and unfortunately, I made a $48 purchase of windows and doors from Lowe's. They promised delivery in 4 weeks, but they delivered 7 months late, and the order was incomplete, missing parts of the door panels, locks, and screens. The order was for black windows, but they delivered two white windows. They delivered them in January, in the middle of winter, while I was recovering from cancer surgery. I couldn't check the order when they delivered it to my basement. When I finally checked, I contacted Lowe's staff and even spoke to the manager. Unfortunately, three years have passed, and I'm still trying to resolve this situation. The general manager keeps saying he'll resolve it, but he never does. He blames the supplier and says he's working on it, but nothing ev

Ordered a Toro electric snowblower and paid for delivery set up. Delivery was constantly delayed. When they set it up they never showed us how to turn it on, went to try it out that day and it will not turn on. It constantly beeps but does not turn on. So I called the store here and both representatives were very rude and not helpful. They will not diagnose the issue or help. It is only one week old. For $1349.00 and delayed deliveries I am shocked they won't help, they delivered a non working snowblower and were very rude and dismissive. Will no longer order from Lowes

I recently purchased a vanity at Lowes. When I got it home, the vanity top had two chips in it. I didn’t want to have to bring it back so I went back to the store and spoke to the manager. Dana could not have been more helpful. He tried to find a repair resolution, and when that didn’t work, he offered to swap the tops out. He made it as easy for me as he could have, and he was super pleasant to deal with. Dana really made an unpleasant situation tolerable. Great customer service.