Loyd Plumbing Co. Inc.

Had issues with my Water. I'm on well water. Paid fee to diagnose issue which they over charged me. Charged me for two hours but was not there for two hours $120.00 an hour. Did not fix my issue at all. I feel like if your a professional it should not have taken them "Two Hours" to see what the issue was. They were suppose to call me back for an estimate to resolve issue that same day and never did. This was March 5th 2026. I've called them back twice since then, that following Friday and today and still have yet to provide me with an estimate and or a call back. UNPROFESSIONAL! Don't recommend them at ALL. They don't deserve that one star from me but I couldn't even post my review without giving them at lease one star!

Prompt customer response to my toilet issue.The representative that answered the phone realized the urgency of the situation gave a satisfactory time the service person would be at the house The service guy called first to ask about the problem -was very friendly professional resolved the situation in a very professional way I like the concise way this problem was resolved. The price in line for today. Would absolutely use this company again if needed. This business is established providing plumbing needs big or small for years to the community and surrounding areas big or small jobs.

This service is rip off. They charged me $565 for changing two pex pipes under the kitchen sink and the faucet , 1pex pipe and faucet in the shower wall. Everything had been removed to prevent any obstructions to the work areas which should have taken approximately 20 to 30 minutes max to complete, plus 1 hour round trip for a total of 1.5 hours. They charged me for 3.5 hours of service, plus $120 for parts. One guy was trying to solicit work for his side hustle, and whispering to the other guy to slow down to see if I would allow him to complete the work as a side hustle. The hustler stood around talking and never touched a tool until the guy working underneath the kitchen sink had completely finished his work. They claim it took them an hour a 10 minutes for a 20 to 30 minute trip from

I had trouble finding someone to install a walkin tub. Loyd Plumbing got it done quickly.

I didn’t know when you’re having plumbing issues at the same time your neighbor they charge you for your neighbors work and yours together! First service call was on a weekday and had to call the next morning to let them know that the same problem was happening and they come out on a Saturday and double charged for emergency services that were supposed to be done on a WEEKDAY very unprofessional lied about the cost of septic pump out being at cost using currins septic that charge around 200-250 and the bill reflected the service charge of 425!! Even though they are enclosed proximity, use somebody out of Raleigh or Durham if you don’t want to get screwed!!