Lumber Liquidators

I have never been treated so badly at a store before, literally mad me cry I was so upset that someone would even behave this way. BRYANNA the store manger which is insane to me, that a store manager would behave this way. Me and my husband walked in the store, at about 515pm she doesnt speak nothing, first of all we have spent a lot of money in this store and are return customers! We proceeded to tell her we needed one box of flooring literally one box She says umm I am not gonna help you right now I will let you pay for it but you can come back tomorrow if you want the box, she said I close at 6pm and I am leaving at 6pm on the dot!!! no mater what!!!! She then says that flooring is probably back there under all that other flooring and im leaving at 6! She said this in a horrible tone,

Bryanna is an excellent customer service representative. Since she started working in the company she has made a lot of progress in my orders that were stagnant. Bryanna is very professional, kind and helpful. Thank you for all your work.

Spent $15,000 and tried to charge me 2 different delivery fees because the treads would be there 3 weeks later then the flooring and needed to get the job started. Tried to reason with the manager but she just spoke over me the whole time.

I am so so happy with the great quality of the flooring I purchased at LL. Elmer was so helpful assisting us in our choice.. and Jason went out of his way to make the process easier for us. Thank you so much! The VELIZ flooring co. Were perfectionists and did a wonderful job!

Tim was a great associate. He helped us get the matching threshold molding to our new flooring we just put in. Also on our first visit we had a different associate helping us with picking our flooring and Tim helped at that time with the payment options due to the associate being new to the job. Overall we had a very non stressful and cost efficient experience with lumber luquidators.