Main Line Plumbing Co

Frank was great! A guy we immediately trusted and was even so kind as to let our dogs out when we weren't there but they needed a bathroom break (no pun intended). In our 80 year old house, he had to gut our small bathroom to replace a leaking pipe. He explained everything during the estimate, including what his concerns were, so we were aware ahead of time. He'd give us updates and let us know any of the scenarios he felt were possible and likely. He leveled out our floor to put in the new tile and it looks amazing. He kept everything clean, was very thoughtful, and did a great job!

Should show -1 star. I had a plumbing issue and the home warranty company asked me to set up appointment with Mainline Plumbing. They promised to call back several times when I got someone during business hours -never did. It took repeated calls to set up appointment. When plumber arrived he spent so much time explaining what he/mainline would not do that I asked him to leave before he even looked at the problem. Officious and argumentative -- no thank you. Happily got great service from Advanced Drains & Plumbing Repairs.

I wish I choose 0 stars. This company is terrible. WHATEVER YOU DO, DO NOT USE THEM. They were contracted by AHS to repair my heating system. They sent someone to my home who could barely walk. I explained the issue and without even looking at the heating system, they determined I needed a part. Please note that at this point, a room in my home had been without heat the entire winter-through various snowstorms, etc. They never showed up to repair the system and when I called to check in, Thomas first stated that he didn’t know what we were talking about and that they never came to my home. Later on, he changed his story and said that no one answered the door so they completed the job. Note that I have security cameras surrounding my property and the only visiter to my home that day was the

Craig was our technician. We had a cracked drain pipe that I discovered on around 9pm. The dispatcher contacted me quickly and had someone come out early on the next day and also gave me advice on how to deal with the issue through the night by wrapping a towel around the pipe and putting it into a bucket. The tech arrived on-time, did great work, honest. I'd definitely use them again. Top notch service.

I had a horrible experience with Main Line Plumbing---most recently, they were sent out to repaire my heater through AHS and the technician has been to my house before for the heater in 2019 and he was always very nice and knowledgeable, he fixed one of the items that needed it this time, but a pipe was broken on the heater and when he called AHS, they authorized the work, so he came back into the house and started working on it, but didn't have the tools to finish it, had to use my own saw (which he didn't have in his truck), so therefore he couldn't fix the pipe. Told me he would order the parts and come back to fix it. The next day, no call from the company, so I had to reach out. The owner calls me back and tells me my claim was denied by AHS, but AHS says they authorized it and I expl