Massey Services GreenUP Lawn Care Service

We had an issue with our a weed treatment for our yard. Long story, short version. The manager, Tony, came to our yard twice and gave us his plan to fix the problem. He was courteous, polite and very professional. Job well done That was 5 months ago. Other than Massey placing about 30 plugs, nothing has happened. Tony is gone. New manager, Tom, reached out and stated he was going to make sure everyone was repaired. That was October. Now a regional manager (Jeff) is involved. More promises. He now states that it was drought even though we have an incredible irrigation system. So we paid on time $250 every 2 months and our yard is full of dead grass and weeds Please don’t use Massey. They don’t care about customers. All they want is to get paid.

We are having an issue. General manager just came out and agreed they will put plugs in our dead lawn. I had hoped for new sod!

Just wanted to give kudos to 2 Massey techs.. Eric Bryant from the New Smyrna office did my April lawn treatment. WOW..2 months later, the lawn still looks fantastic. He is an asset to the Massey team. He has now moved on to a different department within the Massey group. His protégé Xavier Freeman has taken over Eric's lawn service accounts. I just met him today for my June treatment. He is a very nice and knowledgeable young man. Trained by Eric, I think he will fill Eric's shoes very well !

Eric Bryant was very professional, approachable, and friendly. He even did me a favor which helped me out so much. It was a pleasure meeting him and having him service my sprinklers. Also Xavier Freeman was a pleasure to meet as he came to service my lawn. He was approachable like Eric and patiently answered and explained what products he was using on my lawn. And not to leave out Max Rossop and Tanner McCann both of whom have the same work ethics as Xavier and Eric above. Seems like Massey has hired a great group of people.

Thankful for lawn technician, Eric Bryant as his recommendation provided us with great services with Massey GreenUp of New Smyrna Beach. The customer service has been fantastic. Not only are they very informative when explaining their services, but they are also completed professionally. We couldn’t be happier to have our lawn maintenance maintained by Massey. With the help from them, our lawn will be looking green and great for years to come.