Mastery Plumbing

I had a sump pump failure and mastery plumbing came out to install a new sump pump. The three options ranged from $1,800 for a replacement to $4,000 for a replacement that came with a battery backup system. So for $4,000 they installed the sump pump with battery backup, but did a poor job for the cost. They left a wire lead in a water bottle to stop a low battery acid alarm going off, not to manufacturer instructions. I asked about it and it was still left the way that it was. Additionally I had asked if they were going to clean up the cabling and wiring, and it was also left in a bit of a mess, after asking them to clean it up. Edit: they saw review, contacted me and came back out to correct issues. Looks good now!

Mastery Plumbing is fantastic! Dan Dunn was willing to step in and help one of my clients over the weekend, which shows his reliability and dedication. He’s professional, responsive, and someone I’d highly recommend for any plumbing needs.

Omg! They were amazing! They put in a water softener in a timely manner. Dan and his helper were courteous and cleaned up the area as they went along. It’s fantastic to have soft water. What a difference! They were both knowledgeable in their field. This should be your go to company for any plumbing job.

The owner came out to my in-laws’ home on a Sunday afternoon within three hours of me calling. But that wasn’t even the best part. He brought a water heater with him, installed it on the spot and got their hot water back the same day. Later in the week he sent his team back to replace some questionable piping, and they did a great job from start to finish. Everything was handled professionally with excellent service. I’d hire them again in a heartbeat.

Although l thought the bill was a bit higher then I expected. The guys were very good at what they do and they were on site at my house within about 2 hours from my initial call, that was impressive. They were able to clear my blocked main sewer line with the proper tools needed loaded in their work van. Yes I probably could've found a cheaper company out there but I feel with the prompt service i got and the professional skills shown it was worth it.