MaxiMaids, Inc.

We have been using Maxi Maids for over four years now. They came recommended by someone else who had been using them for many years. We get a monthly clean and will do a deep clean once a year or so. We have a gotten a few different teams but they are consistently very nice and very careful when cleaning. They are very detailed (they roll up small rugs to vacuum underneath, vacuum sofas, etc.) and always leave our house sparkly, clean and fresh! I have had some issues with getting a hold of people in the past but Alejandra resolved them and they have been responsive since then. I like their text/email system which sends us a text and email notification letting us know we are scheduled for our monthly clean a week in advanced and gives us the opportunity to accept or reschedule. The

UPDATE: I heard back from MaxiMaids a few weeks after I posted my initial review. I was told that the pandemic had presented staffing hardship, which I understand. I felt badly to not be able to continue service with them, but with small children, I need consistent cleanings. I was told that I would receive a refund for the overcharging on my account (charged twice in January for one cleaning and never addressed or corrected). I never received the refund and then received a text that there were issues in refunding to my card and was told a check would be mailed to me. Still not refund. I followed up once and no response. I would love to have my $225 back. ----------------------------------- I have used MaxiMaids for nearly 8 years (by recommendation) and they have really helped me and my

I have used many cleaning services over the years and I can say that this is the best out there. My somewhat old (1959) home always seems new and fresh when they leave. They cover all the tiniest details like wee little corners. They even made a burned up teakettle shine like it was brand new. The team is friendly and extremely trustworthy. I always call them when I have company coming and want my home to really shine!

Corresponded with the CEO Alejandra Gramajo via email and had a vacant house cleaning confirmed for Sept 1st. No one showed up as scheduled. No notice from Alejandra or anyone from MaxiMaids. They simply didn't show up.

I have grandkids in and out every day, so the house is 'lived in'. They did a very thorough job, and from removing little fingerprints to sticky apple juice spills the house looks great. Very professional and they were in and out right on schedule! I recommend them, and will use again.