McKinley Floors Bathrooms and More

We bought a new home and had McKinley install all of our carpet. They were great to work with. Very friendly and helpful at the store and the men that came to install did an amazing job. The padding and carpet are very good quality. Highly recommend.

Very professional with reasonable prices Easy to work with and respond quickly. Very knowledgable about their products. Trustworthy. Floor installation crew were very professional, highly skilled and kept work site clean. The paint crew worked weekends and long hours to get the job done. My house looks so much better after their work. It was great that we could get so many devices with just one call.

Stopped in to see about having my bathroom remodeled. Was told that anything I wanted done would cost me $25k from a new shower to a complete remodel would start at $25k. Clearly they didn't want to do the job and just threw a number at me to either scare or discourage me. Asked no questions about the job just told me $25k when I asked anything.

Worst customer service experience I have ever experienced. First they never showed fir my install last week I waited for 2 hours after they were to arrive then called the store the owners wife was extremely rude trying to blame me at first saying I told her I had to call to make an appointment until I repeated the conversation verbatim to her reply to this was(my bad) really who even replies like that in customer service. Her next statement was well we will have to get back to you to set something up. I asked about this week we set the appointment I called the day before to confirm. The workers showed up in the morning were already annoyed that they had the kitchen and upstairs to do stating we were not told that(no communication once again)then the were clearly upset they had to carry the

The owners are very nice to deal with will help you out the best they can and go out of their way for you their selection of flooring is very very good and there employees that install the flooring or very friendly courteous and down to earth and if they think something is not right installing it they will have questions if it's okay to do it this way or that way and I would recommend their business to anyone that is installing flooring very well please and very very happy but they have done