Metro Heating & Cooling

The appointment was for diagnostics on my heating system. The tech, Jason, was great. He identified the problem quickly & explained both the issue & the solution very well making it easy to understand. I’ve been a customer of Metro for 15 years & have never been disappointed.

This company makes everything effortless. Their team is approachable, honest, and highly responsive. Calls are answered promptly, and scheduling is handled with impressive efficiency. Whenever I reach out with a job, it’s often booked for the next day—or even the same day. Jen does an outstanding job managing operations. I highly recommend this company.

Metro Heating and Cooling has excellent service! We did yearly contract which includes bith furnace and a/c annual inspections. It is very easy to contact them and schedule these checkups. Matt is the absolute best! He is very thorough, knowledgeable, and takes precise steps to perform routine maintenance as well as trouble shoot. He hosed out our a/c unit beacuse we were experiencing long runtimes and also it was the filter needing replaced. I highly recommend this buriness

Loyal customer for years, but that clearly doesn’t matter to them. A few months ago our heat was malfunctioning, metro came out to fix it but couldn’t figure out the problem. The technician came up with a band aid solution and assured us we wouldn’t have this problem again. Two months later the problem started again during an extreme cold event. They didn’t care that it was their fault for not correcting the issue originally and told us we’d have to pay an emergency fee for them to come out regardless of whether they could fix to this time.

I find Metro Heating and Cooling to be an excellent company . There technicians have been knowledgeable, their response to any problem has been quick and expertly completed. Jen in the office is a true GEM! This woman knows her way around a furnace and gives expert direction to help determine problems with malfunctioning equipment.