Mini Split Warehouse Roxboro

I have been a customer of the Roxboro Mini Split Warehouse location now for about 4 years and have bought quite a number of units - none of which have ever been damaged or had any operational or warranty issues. I have to say that Mike and his team are extremely courteous, knowledgeable, efficient, patient & friendly. They have a great selection of mini splits in inventory and their pricing is very competitive, especially with the cash discount offered too. They open the sealed boxes of all purchases to make sure that there's no damage that may not be apparent from the outside as well as to check that all the components that should be in the box (i.e. remotes, line sets, etc.) are in fact there. They then reseal the boxes and help you load onto your truck. I believe Mike has changed o

We have had a 2 1/2 Ton , 28,000 BTU for over a year...first of all let me say how LOW our electric bill became after we started using it in the summer! Most importantly, when we turned it on the first time this year, it came right on and worked perfectly! It warms our home ..about 3 rooms to a comfortable temp! We love it!! adjustable temps make this woman happy !! Dealing with Minisplitwarehouse was easy and very pleasant! Superior customer service , product knowledge and a product that works !! I am telling everyone I can about them! Thanks guys!! You made my life easier!!

I reached out to MSW for a warranty issue I had although I bought my unit originally from another company. Despite this, they were super accommodating in fulfilling a manufacturer's warranty request. The communication was responsive, shipping was incredibly fast, and the whole process was so completely smooth and easy. They were available to answer questions and went out of their way to help solve my issue. I'm a happy customer and will certainly direct all my future purchases to MSW.

My wife and I went into the Roxboro location looking to purchase a unit. We were a little apprehensive at first based on a couple of the reviews we had read online. After meeting with the salesperson who assisted us, we can honestly say that we were extremely pleased with the entire experience. Not only were the guys extremely nice but they were very knowledgeable on the history of the manufacturers of the units as well as the specifications of each brand. They advised us on which system would be good for us and also gave us some very informative cost saving tips. Overall, we are very satisfied with our purchase and the customer service was excellent. Great job guys!!!

I purchased a 9M and a 12M unit within the last year and am very happy with both units and I have no complaints. They were very helpful and if I need to purchase another Midea heat/a/c unit I will go back to Durham NC and will highly recommend the Mini-split warehouse in Durham NC