Moderncraft Home Improvement

great work and amazing business with people who listen and care running it! my mother wanted to get some optional windows fixed that fit in at her parents' home that was getting ready to be sold. due to their age/style (i'm not 100% on the details) it wasn't an easy replacement/fix and the folks at Moderncraft helped her out and managed to replace them in next to no time, looking like they did when they were brand new! Extremely reasonable and amazing turnaround and most importantly (for me at least) they treated my mom with respect and kindness, something that means the world to me. It was so important to her to get these windows for the buyers of the house (despite being told by many people it "wasn't necessary") and Kevin and Karen totally got it (as well as the other employee there whe

Amazing customer service!!! The sliding screen door is high quality and super user friendly. Kevin and Kevin installed quickly and efficiently and were very friendly. Karen explained every detail prior to purchase. We are SO happy and would highly recommend!

I got 15 new windows from this amazing family owned establishment. I have to say, the guys that were in my house were great. They were mindful of my cats during install and the clean up was fantastic. I would recommend this company for sure if your looking for quality work.

I ordered garage screens from Moderncraft. They are beautiful and high quality and I was mostly impressed at how professional and nice this company is. Right from the first day when I called with questions until the date of installation, the process couldn’t go smoother. This was in the middle of a pandemic and they informed me they were a little behind, but it wasn’t much of a delay at all. I would highly recommend this company to anyone. Jan Silverman

The one good thing I can say about Moderncraft windows is that in 2008, Kevin did an excellent installation job of windows at my parents home in western NY. The 1 star rating is from the total lack of customer service I've received from Kevin since May 2019 for replacement windows at my parents house. I had to call and leave multiple messages to even get Kevin to call me back to just come and do an estimate for these replacement windows. After he finally came to do the estimate, he said he would come in June to replace these windows. It's now July 19 and Kevin hasn't shown up yet or even made any attempt to call and tell us what the deal is! I have left 3 messages inquiring when he will be available to come and he hasn't returned one of my phone calls. So if you like a contractor who