Molly Maid of North Raleigh, Wake Forest

I contacted Molly Maid over a week ago to schedule a one time cleaning. It took me a long time to decide on a company that I felt comfortable with. I was asked to let them know what areas that were most important to me. I told them that the dusting was very important. I was told that if I provided the furniture polish that the cleaners would use it when dusting. I received a phone call 3 days before my scheduled cleaning telling me that they don't use furniture polish even if it is provided. The $248 price didn't change however. When I said I wanted to cancel the appointment there was no explanation, or apology or even a reduction in the price. I guess I am fortunate that I didn't go through with the cleaning. I'm sure that other corners would have also been cut.

Quality of the clean depends who is working that day. Some of the cleaning ladies cannot make a bed properly and I have to remake them. Often, toilet bowls are not thoroughly cleaned. Overall, cleanings are satisfactory.

Super easy to schedule, the team came out and cleaned my mom's house after it sold to get it ready for the new homeowner. New Homeowner commented on how clean the house was and how happy they were with the way it looked.

I have been impressed with Molly Maid services for the past few months. Carla and Wanda are assigned to my home each time, and I like that consistency because I don't have to repeat myself when it comes to specific requests. They are always on time, they get in and out without wasting time, and they pay attention to the details. Thank you Molly Maid!

One weekend my wife and I were discussing all we do on the weekends is clean the house and go grocery shopping. We decided to make a change, we called Molly Maids 12 years ago and still have one of the original team members. My wife passed away 2 years ago and I have continued with their services as I'm getting too old to be cleaning bathrooms!!! VERY HAPPY with my team!!!