Monkey Wrench Plumbing and Heating

Monkey Wrench P&H is exceptional! I’ve needed a plumber on several occasions since returning to Salem after many years away. Eric has been a great find and a great service provider. He responds quickly and resolves problems with great efficiency. He’s knowledgeable, reliable, courteous, and pleasant to work with. Besides for being proficient in his craft, he is genuinely concerned for his clients and is willing to spend the time to explain his thinking and to advise on alternatives. Eric is a great resource and I couldn’t be happier to recommend him.

Updating my review after having done a few more projects with Eric at Monkey Wrench. Over almost two years owning an older home, Eric has handled all my plumbing jobs: Gas line hookup, tankless water heater install, copper pipe repairs, replacing sections of cast iron drain, a few kitchen appliance installs, and other odds and ends. He's a nice guy who knows his stuff, answers all questions, prices competitively, and makes referrals if something is outside of his domain of expertise. Most importantly, he cares about doing good work. I have confidence that Eric is giving the same effort in my home as he would in his own. Best plumber I've ever hired by far.

Eric from Monkey Wrench Plumbing is a true professional in every sense of the word. As a master plumber, his expertise shines through in the quality of his work. From the moment he arrived, Eric's courteous demeanor and clear communication set the tone for an exceptional service experience. What truly sets Eric apart is his commitment to transparency and fairness. He took the time to thoroughly explain the entire process, ensuring I understood exactly what needed to be done. His pricing was remarkably reasonable, especially considering the high level of skill and service provided. Eric's efficiency was impressive - he diagnosed and fixed the leak promptly, demonstrating his years of experience. The confidence he has in his work is evident in the guarantee he offers, which provides great

I don’t even know where to begin when expressing my appreciation for Eric and his expertise. He did all the plumbing on our two bathroom renovation and helped us achieve what we thought to be the impossible… (i like impossibly beautiful antique furnishing that go against Massachusetts code- but he installed a special valve making it all compliant and my beautiful bathroom dreams come true! But also- he identified some issues with pipes in our basement and gave us realistic time frames of when they need to be replaced. THIS is the kind of thing that I appreciate. We’re grateful to have Monkey Wrench as a business I know we can trust- they’re there in a pinch and make time for emergencies and we’re forever grateful!

Our kitchen drain pipe sprung a leak and slightly flooded our kitchen. Eric came over quickly and was able to remove the old broken cast iron and copper pipes and replace with PVC the same day. In the process of replacing the pipe, we discovered that the garbage disposal was also falling apart, so he replaced that as well.