Velocity Air HVAC

We’re new homeowners and discovered a basement return was pulling basement air into our living space. Neil from Velocity Air was patient and professional—he listened to our concerns, did a thorough inspection, measured pressures, and clearly explained our options. He fixed the issue on the spot by properly sealing the basement return. As a parent of two little kids, air quality is of course important, and his calm, knowledgeable approach gave us immediate peace of mind. He was responsive, tidy, and never rushed. We’ll be using Neil/Velocity Air for regular HVAC maintenance and any future needs. Highly recommend!

Neil is a highly skilled HVAC technician, a great communicator/educator, and a transparent businessman. I've hired Neil on three separate occasions now, and each time I have been extremely impressed/satisfied with his services. I recently had to replace the rooftop AC unit in our Salem condo, and Neil helped me navigate the entire process, from sizing the unit so it fit through our rooftop access door, to coordinating an electrician & plumber when we ran into unforeseen curveballs. Neil's pricing is very fair, and he was able to fit me into his busy schedule despite having multiple other jobs happening concurrently. If you are looking for a top notch HVAC repair/installation company on the north shore, look no further than Velocity Air HVAC!

I could not be more impressed with the work from Neil from Velocity Air HVAC. After a bad experience with a different HVAC contractor, Neil was here to complete the job for us in no time. We signed with him on Tuesday and had our condenser installed by Friday. While we signed with him for our primary zone cooling, our other zone’s cooling unit had just blown out and we reached out to him to diagnose the issue and he knew immediately that the motor needed to be replaced. After knowing the motor for our old system blew out, he was able to arrange to order a new motor to replace the malfunctioning one. This was the most pleasant experience I’ve ever had with a contractor. Neil is very knowledgeable and he clearly cares about the work he does. If you’re thinking about hiring this person, do i

Just had Neil come by yesterday per a Reddit recommendation and he was great. His pricing is reasonable, communication was easy (responds quickly to texts) and he explained everything so well. I’m a DIY person but my issue dealt with our mini split’s pressure being slightly low so it wasn’t something I felt comfortable addressing. I felt I could trust his diagnosis and felt good with the overall cost. Would highly recommend him!

We've used Neil several times at our business. He always answers the phone and wastes no time getting to you. His prices are very fair and he's always been very honest, won't charge you for things you don't need. Highly recommend.