Morris Flooring

The receptionist was extremely rude and dismissive, acting as if my questions were an inconvenience. Rather than offering help or even basic courtesy, she spoke in a short, irritated tone and made it clear she didn’t want to be bothered. Professionalism at the front desk sets the tone for the entire company, and unfortunately this interaction left a very negative impression. Based on how I was treated, I would not recommend this business. Especially when thousands of dollars are on the line. If they won't invest in good service what else with they skimp on: Quality? Labor? Ethics?!

Avoid this company. My experience with them has been extremely unprofessional and costly. We paid over $15,000 in deposits, and they delivered the wrong wood. When we contacted them about the issue, we were told the sample “must have bleached,” and then they ignored us for months. After a long period of silence, they informed us that deposits were non-refundable, yet offered only $a small percent back if we agreed to walk away. We originally planned a $50k project and ended up spending $22,500 for a 700 sq ft basement, a job that should have been a fraction of that cost.

Great family owned company. Prices are very reasonable and the work was done quick and professional. We had them do our 4 bathrooms and our laundry room. The crew guys are very polite and friendly. I will definitely be using them in the future when we plan to ditch all our carpet. Thanks Morris Flooring! Photos are before and after

Morris Hardwood Flooring was hired to replace hardwood flooring in formerly carpeted living room area and refinish existing American cherry floors in November 2021. Melissa, the owner underestimated the project and the installers ran out of wood. The team finished the job early in spite of scrambling for wood and one guy not showing up for work one day. The end result was unacceptable. Sanding was inconsistent and corners were still showing the former finish. Steve, another owner spent an entire day correcting a multiple of mistakes. This second try to correct poor workmanship required us to spend an additional night out of the house. The redo appeared to have corrected many of the crew's failures. After mailing the final payment, I began noticing many blatant (see photos) errors. Afte

We used Morris Flooring to install hardwoods in our home 6 years ago and were more than happy with the results. We recently decided to have more hardwood installed and called Morris in to complete the job based on the previous experience. They seamlessly integrated the new wood with the old and when the job was finished there was no way to tell what was old and what was new; the job was flawless. Their attention to detail and professionalism are top notch and the quality is excellent. Austin was the project manager and his demeanor and craftsmanship were those of a true professional; he was an absolute pleasure to work with. Like everything else, there is room for improvement, and my only critique is the impersonal and discourteous nature of the employee who sends out estimates and answ