Mr. Electric of Frisco

The most disgusting behavior I have ever seen. Their electrician drilled holes of 2 inches or more in our new quartzite countertops. There was a hairline separation from settling that needed filler. Because of that hairline, and the insane belief they can fix massive gaps and holes and scratches in a leathered natural rock (insane) they will not be paying the invoice to replace the back splash they destroyed. A full month after telling us that they were of course going to pay. We are moving forward with a BBB complaint and potential litigation. Do not trust these folks. I’ve added photos of how these people destroyed our backsplash. This is what they believe they can “patch” with holes and fill missing pieces and scratches in natural rock. This will lose value in the home. And that hairli

EDITED 1/16 TO ADD REPLY TO YOUR REPLY: We are open to resolution but we will not be settling or downgrading our home due to your mistake. The photos attached have nothing to do with the existing crack in the backsplash. The damage you did is in completely different areas because your tech used a granite tool on quartzite stone. So the entire backsplash has to be replaced as it is ONE SOLID SLAB of stone. The quote we gave is because we have to buy an ENTIRE NEW SLAB in order to preserve the integrity & value of the home. NOT included in this review is also evidence that during the installation process your tech not only destroyed the backsplash but also scratched the top of the counters. Which also has to be fixed. We are not decreasing the value of OUR home for YOUR mistake. We have been

Brodie & his assistant were very friendly and professional. They did an excellent job in hanging my really high chandeliers

I recently hired Patrick for a series of electrical repairs in my home, and I couldn’t be more impressed with the quality of his work. He arrived on time, quickly assessed the issues, and explained everything in a way that was clear and professional. His workmanship was excellent—clean, safe, and done right the first time. What stood out most was his attention to detail and respect for my home. He made sure everything was properly tested before leaving and even took the time to walk me through what was repaired and why. It’s rare to find someone who combines technical skill with great customer service, but Patrick does exactly that. I highly recommend him to anyone in need of reliable, knowledgeable, and honest electrical work. I will definitely call him again for future projects.

Pretty disappointed with my experience with Mr. Electric of Frisco. The technician arrived and I clearly explained the scope of the job: remove existing kitchen lights and ultimately replace them with new receptacles and place wiring where the new lights would go in. We discussed this in detail before any work started. I was then quoted almost $400, which I understood to be for the work we discussed. The technician removed the lights and then abruptly stopped, stating that the rest of the work would require another service call and another quote for installing the new receptacles and wiring. This was never clearly articulated upfront and felt very misleading. Being told after the fact that the quoted price only covered removal and that I now needed to schedule another visit, is unaccepta