Mr. Rooter Plumbing Of Roswell

Mr Rooter is consistently the best plumbing service I have had the pleasure of working with. My technician today, John Dubose-MP was an absolute delight to work with. Showing a masterful, complete knowledge of all issues regarding plumbing, he professionally replaced my water main valve and pressure reduction valve. The end result can only be described as a technical work of art. Highly recommended!

Extremely happy with the work they did. I had my water main replaced. Michael the tech was awesome. Prompt and attentive. Great value!! Five stars!!

My service guy, Arthur, was super customer-friendly and did a fast and fantastic job fixing my leaking pipe. He took time to explain in layman's terms how the pipe system works, from the part that reduces the pressure of the water coming to the house, to the water that flows through the water heater and from there throughout the house. It was eye-opening to see the big picture. He also told me about things I can do to further protect my pipes during winter. Would recommend company to a friend.

Ziaire did an excellent job today. He was very attentive, detailed and knowledgeable. He also has great manners and cleaned up after himself. Glad he was able to clean the blockage out on my water line. Great job Mr. Rooter!

For this review, I give Mr. Rooter (specifically Joe Ventimiglia and his team – Mitch and John) 5 stars for the QUALITY OF WORK that they did for us. It was excellent/outstanding. Note: Unfortunately, at the same time I would give only 2 stars for the quality of communication and for the scheduling process for our project. The scheduling was not consistent and often left us wondering if/when they would show up. And it did not measure up to match the quality of workmanship which was excellent. During his visit for the estimate, Joe was prompt, respectful, knowledgeable, asked questions, engaged with us and the design materials (drawings and descriptions) that we had prepared, was willing to enter the crawl space to assess the plumbing situation (a disaster left over from a previous plumbe