Murphy's Plumbing, Heating & Air Conditioning

Great start. Easy to schedule and good communication. Service call resulted in the need for a specialist to come out. Advised that they would reach out to schedule follow up. Didn’t receive follow up. Called, did not receive call back. Murphy’s is aware of an outstanding issue, yet, no sign of keeping commitment to resolve.

I was billed twice after I paid the service fee in full! Customer Checklist Checkbox Label Data Input  Did our technician wear shoe covers? NO  Did our technician use drop cloths? NO Did our technician leave your home as clean as when he/she arrived? NO  Did our technician tag all important shut off valves? NO  Did our technician offer you a Maintenance Agreement? NO  Were you satisfied with your service today with Murphy's? NO Please contact me

Murphy's is a wonderful company to work with. They are responsive, kind, supportive, and do great work at a great value. They really have the customer top of mind and help the customer to make the best decision they can. I have had a great experience with their HVAC service plan, and recently had them come out and replace my AC unit. You can't go wrong with this company. I am truly impressed at how wonderful they have been to work with.

Mike Camphill did an excellent job replacing my AC unit. He was very thoughtful and professional. He kept me informed of everything he was doing and always asked me before doing anything. He went above and beyond in everything he did and left my home the way he found it. Also very knowledgeable and answered all my questions. The other men who worked with him where very good and respectful of my home and to me.

The two men who came to my apartment in Las Vegas NV from Murphys plumbing were very professional and friendly. They completed the job of fixing a leaking hot water pipe. They were very polite and helpful. I was told by one of the plumbers that the young man that came in when the two plumbers were done that he would clean up the mess and put plastic over the open areas on the drywall (5 areas). The young man covered one with plastic and then another person came in he had an attitude and said they were done. He said “we don’t do that it’s not our job so we are done” I explained that the plumber told me that they would cover the area’s with a piece of plastic. He replied “my boss just told me we don’t have to do that “ This guy had a really bad attitude. If it wasn’t for him being rude I wou