My Dear Watson Plumbing, Heating & Cooling

Had tankless water heater serviced. Technician was polite and professional. Explained the process and service performed as well as why service is necessary. Further explained when routine maintenance should be performed to maintain optimal performance. I’ve used other HVAC/plumbers in past and Gordon and his crew are just better. I’ll continue to use their services whenever I can.

I had an issue with my bathroom shower, and I’m very happy with the service provided. The plumber was professional, punctual, and quickly diagnosed the problem. He explained what needed to be fixed in a clear and honest way and completed the work efficiently. The shower is now working perfectly, and everything was left clean and tidy afterward. I really appreciated the quality of work and attention to detail. I would definitely recommend him to anyone looking for reliable plumbing services.

Gordon was very responsive to my phone call. I left a message with his answering service. He called back within 5 minutes. He didn't have any openings the day I called, but we were the first costumer the following morning. We had issues with the co detector going off. The fire department recommended us getting a plumber to our house. Two young men came to the house and fixed the problem within 15 minutes. We just needed a vent placed higher up so the snow wouldn't block the ventilation. Gordon sent me the invoice via email. I definitely recommend My Dear Watson for your plumbing, heating or cooling issue. They are very easy to work with.

I am a contractor, for some reason plumbers have been hard to come by. Three years ago I met Gordon through a referral and by far he's the best I have worked with. He and his crew know their job well, are extremely professional, neat, clean and I've had nothing but positive feedback from my customers. They are also prompt, which as many know, when running a business that is imperative. If you need a plumber or heat guy, call him, I highly recommend.

Gordon is the best. He installed a tankless hot water system and forced hot/cold air system for my home and has provided various HVAC services for me over the years including prompt emergency response to resolve issues that could have been worse if not attended to. He and his technicians (including but not limited to Coye) are professional, knowledgeable, and does clean and quality work and also they are great people.