Nashoba Heating and Cooling, Inc.

Two experiences to share that led me to my rating. 1) originally misquoted me for the tune-up of an air conditioner unit and a heat pump. They blamed it on the tech being new and offered a $20 discount (minimal) for misquoting and not being able to fulfill the price. At this point, I had no choice but to accept the additional cost. servicing was fine. Didn't have any issues with my units all summer. 2) made an appointment many months in advance to have my 2x oil furnaces tune-ups. 10 mins prior to 8am, received a text that they wouldn't be able to come out and we would need to reschedule. We had moved multiple things around to be able to keep the appointment. Called to see next steps, but was pushed to the back of the line (earliest was November) and no further accommodation for the

Nashoba Heating and Cooling did an awesome job replacing our furnace. Our upstairs furnace broke, a new furnace and smart thermostat were installed within 4 days, last week. Harriet gave a fair estimate and coordinated the work very efficiently. She did make sure to register the new product with the manufacture as soon as the installation was completed and helped in submitting Mass Save and Trade-in Rebates promptly. Excellent company and all starting from Harriet to the technicians Alan, Taylor, Steve and others were very pleasant to work with.

I just finished installation of 2 heat pumps and associated ducting in my (26 years old) house. Both my wife and I were dreading this project because of its anticipated scale, especially ducts installation, and its expected disruptions. The job was big, but the anticipated disruptions didn't really materialize. Credit for that goes to Pete and his crew. They did an excellent job. They were professional, efficient, clean and very careful when working in the house. They finished the job on time, always a big plus with such big project, and where very responsive throughout to any requests they could realistically accommodate. My kudos to Harriett at the office who made sure that all paperwork and permits were dealt with, and to Allan, who beside knowing everything there is to be known about t

Nashoba Heating & Cooling is the company I wholeheartedly recommend for heating and cooling. Pete is the competent, friendly and considerate owner of the company. He gave me excellent advice and offered me a system that makes ecological as well as economic sense. The price for the system was very reasonable, and Pete was more than fair regarding price adaptation when I took a bit more time than originally planned for my decision, due to other priorities that had come in. Pet and his team, including Harriet, were always approachable and followed up fast. Knowing to be in such good hands was a pleasure and easement, given the extent and cost of replacing two HVAC systems by two gas furnace & heat pump combinations. The work was executed flawlessly by the team. One could see the joy and prid

My heating system died Friday, 2/3/2013, the coldest day of the year, two hours after another company came in try to fix the noise but did not and when I called right away about heating system completely died and was told they won't be able to find part till Monday when office open. I called Nashoba heating on Saturday morning but their office closed with a number for emergency. So I called, a lady answered, asked a few questions, then she called around and found the motor in another town, sent a technician to get the part and one to my house to get ready. When they took apart the furnace, found that the wheel also broken and completely shattered so they went out again to get second part. After few hours, my heating system is back working quietly and no more noise. Thank you Harriet, Harry