New Bell Portable Storage

Worst movers ever. The three movers this company sent clearly had very little experience. The distance between our old and new home is about five miles. The whole job should have been done in 6-8 hours but it ended up taking close to 12. We hired them to help pack and even though we had done a lot of it already, they were very slow and inept. They over wrapped plastic containers while not using any wrap at all for things like the dish drainer that poked through the box and almost scratched my new floor (luckily my husband's quick reflexes caught it). They loaded the truck incorrectly and could not fit all of our belongings even though there was plenty of room. They tried to reload which took more time and still couldn't figure it out so they ended up making two trips. My husband and his

New Bell Moving and Storage is the worst moving company I have ever had the opportunity to experience. If I could give them below 1 star on this review I would. I am in the military and have moved 3 times over the past 5 years and this was by far the worst experience . I have nothing good to say about this moving company. I will also be providing a formal complaint. The movers were extremely rude. One mover actually said to me "what am I grittin at" which I Iater found out, that is slang for what am I looking at. One mover got really disrespectful as if he wanted to fight me. I called his supervisor and he was no help at all. I would not recommend this company to my enemy. I didn't get my things on time, and it took them a very long time to finish, in my opinion a small delivery. You woul

We were told that the crew of 5 movers would be here between 8-10, they promptly arrived at 8:05 with 5 crew as promised. John was very professional and Julie was great too, everyone worked hard got our whole apartment packed up with careful attention to wrapping and packaging our delicate items. All done and in the truck by 4:30! We live on the 3rd floor with no elevator and no one even complained at all. Super great crew, bummer others have had other experiences but ours was great!

In my opinion, the workers I experienced were good as far as their work effort. The office crew needs on the other hand neess to tighten up seriously, on their on customer service, their businesses presentation, and exclude supervisors that seem to look for excuses to get out of work. Example: I arrived at 1pm and I'm told (by office guy) "my crew leaves in an hour" (me) "dude I have my own truck and my own crew to pick up my own things" (him "oh, let me get someone to meet you at the dock so u can load up your things" It took us about 1 hour and 30 minutes to finish and guess who's was still there, "You guessed it" I'm sure most of the staff is SOLID, maybe I met 1 of the few.

If I were able to leave 0 stars, I would. This is the absolute worst moving company we have ever dealt with in 35-years of moves. They lost boxes, a rug, and other furniture. They crushed a power washer, destroyed furniture edges by dragging the pieces on the ground, destroyed a new washer and dryer set, dented, gouged, scratched and scraped the other furnishings. Dragged a VERY expensive area rug and tore off the fringe. By the end of the night, the crew was fighting, my son had to step in and help unload, they refused to move a work bench into the house saying I would have to sign a damage waiver - my two 160lb sons moved it up the stairs with no problem. They also modified paperwork and said we had to sign it saying they unpacked items when all they did was unbox 2 mattresses. They did