New London County Septic & Excavation

I had a great experience with New London County Septic & Excavation. Todd was incredibly helpful and knowledgeable, and most importantly, he gave me an honest assessment without trying to sell me something I didn’t need—even though he easily could have. That level of integrity is hard to find. Because of their honesty and professionalism, I will absolutely be using them moving forward. Highly recommend!

New London County Septic and Excavation did a meticulous job rebuilding a balky old septic system without having to dig up the whole shebang -- Such friendly, hard-working people, too! I highly recommend them. They left the area in beautiful condition.

Just wanted to give a shout out to New London County Septic. These guys are WONDERFUL! We had every problem imaginable on our Postage size lot - from our original septic engineer dying, to hitting Ledge, to the new engineer plans not being accurate, to removing/splitting Huge boulders, plus the annoyance of nosey neighbors and a small narrow work area – Todd and Jake handled it ALL – and they even put down sod for us at the end of the job! When they left our lawn looked beautiful. We were so LUCKY to have had NL Septic do our septic installation – especially as it was clearly not an easy installation. These guys are the best! Professional, timely, responsive, clean equipment, clean work area, reasonably priced – a family run business that actually believes in providing quality service.

The entire staff at New London County Septic is outstanding.. however, Carl is the absolutely BEST! His level of knowledge coupled with his amazing customer service is second to none. I would recommend him EVERY DAY!!

When you catch them in a lie and they try to change their story - definitely use any other company - it's funny when a co responds so you go back to listen to the Ring to make sure what you said is right. I never said 20 years but that has to do with the second part. I hope that this is miscommunication between the owner and an employee not the owner who completed the inspection and wrote the reply. I don't care if the septic needs to be replaced as I told the realtor not my house I'm only there to let you in. First was when he said he inspected the two lines to which I replied you know there's four, the original 2 and the replaced to which "oh yeah we looked at 3 and they're all flooded" and then went on to explain he was wondering why there was two pipes etc. So did he really - look don'