Newair Heating and Cooling

The technicians were friendly and knowledgeable. Quickly repaired furnace when temperature was 5 degrees outside and indoor temperature was dropping rapidly. Same day service. Highly recommend.

I choose Newair Heating and Cooling for my heating and ac needs because of their integrity and the work is top-notch. Their technicians are great guys.

Fast, friendly service. They quickly diagnosed the issue, made the repair, abd ensured all was working correctly before leaving. All at a very reasonable price for the amount of time spent and thorough inspection of system.

Two positives: First, when I needed fast service, they were here within 2 hours. Second, the technician crew that arrived were very personable and transparent. Nothing shady or suspicious. Negatives: Call taker didn’t really explain the process once I gave my information, just that they would send the message out. Next thing I knew within 30 minutes I received a text message saying that an appointment was scheduled. That’s fine, but it would be nice to be told to expect a text message or that it will automatically schedule you an appointment. Additionally, I felt like the breakdown of service call fee’s etc should be given proactively. It doesn’t do much good when the tech’s have already arrived and done the service to be told pricing. Also, I felt the rates were definitely on the higher

Service technician should up within a hour of receiving my call. Upon arrival Lucas was able to find the issue withing a few minutes. Was able to get our walk-in cooler fixed within in 1 hour.