Nortek Inc

AC Unit less than 6 years old. Evaporator coil went out causing the refrigerant to leak out. The part was under warranty, but refrigerant is not covered. I'm out $800+ because the part went bad. That's not right, no matter how you look at it. Consumer shouldn't have to pay for what resulted because of a bad part.

We ordered a blower assembly for a local Fire Dept on Jan 2, 2025, was informed not available till 3/17/2025, we place the order and on 3/19/2025 the order was cancelled with zero explination. It took them 3 months to figure out that they do not have the part. Very unproffesional.

Never buy a Nortek HVAC unit. We had one in use for 3 months and the entire coil corroded and all the Freon leaked out. They covered the coil but made our contractor drive 3 hrs to get it, they wouldn't mail it, and did not cover any labor (somewhat normal) or Freon cost ($600 worth). We purchase and renovate homes and will never buy this product again. To not even be able to throw us a portion of the Freon cost, which we lost 100% due to their faulty part, is absolutely absurd. Good companies take care of their loyal customers if they want to keep them.

Part ordered in January 2023. It is now mid-March 2023 and Nortek still cannot give a date when the part will ship. Unit stopped working in late December 2022. Issues from first year with the Nortek/Nordyne unit - which is STILL UNDER WARRANTY. Finally had someone find the issue, the coil is leaking (which seems to be everyone's problem after reading the BBB, Consumer Affairs and Facebook comments). Tech asked about replacing the unit since Nortek cannot provide the part - Nortek refused, but said I could just buy another unit and they would take approx $600 off (wholesale price of the defective coil). Why would I want to spend thousands of dollars for a new Nortek unit and pay for labor/freon, after seeing how they treat people who put trust in them (not to mention their products do no

Reznor. Brand new 250,000 UDAP. First problem is the pressure out test tap is cross threaded in the gas valve. It is probably a Honeywell issue but you put it in your equipment, and you have the quality control. I only had to use my eyes to realize that something wasn't right, the same as any factory worker could have. Second, that nice piece of black iron pipe you guys "factory installed" was leaking at the gas valve. It was tight, just not much in the way of pipe thread sealant on it. It doesn't take much in the way of brains to put threaded pipe A into slot B and make it so it won't leak. When people bid jobs they intend to make money on it, not to have to go back with warranty repairs directly after installation. This is not acceptable and unless you get quality under control I