Northwest Emergency Services

Over the last 4 years we have had 3 separate incidents in our house requiring water restoration (lucky us). Insurance tried to have us use their guys one of which was not licensed/ bonded and the other subcontracted his jobs to another person who was also not licensed/ bonded and 2 weeks out. We went with Northwest Emergency Services for all three jobs and they have always gone above and beyond each time! They are very quick to send guys out and stop any further damage. Additionally they are on the homeowners side, not the insurance side so there are no shortcuts just quality work! The amount of professionalism and care they took made all 3 really horrible and stressful situations a lot less stressful and very easy to manage! Any issues that ever arise during the reconstruction they stepp

Jacks crew was professional and adaptable to my needs. Without Northwest Restoration and their advice this insurance project would have taken longer than it did. I’ve learned yet again that patience and common courtesy works way better than complaining. Although that team definitely got an earful from me their resilience to my needs superseded my whining. Thanks guys!

Northwest Restoration helped us when a fire sprinkler pipe burst and flooded several rooms in our church, including the sanctuary. We were so grateful for their rapid response and professional service!

NW Restoration & Emergency Services provided an excellent job for handling water mitigation at my rental property when my tenant’s washer sensor broke and flooded the entire basement. NW Restoration were thorough and consistent with the work ensuring timeliness and safety. The staff are courteous and Rich Ray, the representative handling the case, worked directly with my Property Management and insurance and advocated on my behalf. The reports and photos provided to my insurance company were detailed and precise. Thank you for the job well done!

Rich Ray with Northwest Restoration did a great job of working with my insurance to get the repairs done for my house that flooded from an upstairs bathroom. He coordinated well with me, the owner, when needed for input on the repairs and his team did a quality job in a timely manner.