Northwest Pipe Fittings

Purchased a sink and accessories from Brian Vincent in mid October and was given a timeframe of delivery. I called twice requesting updates for tracking on the items and was told by 2 different employees 2 different things, 1 employee said it would be here by end of week and the next employee said it never shipped. Brian was out of the office so I spoke with the manager Shawn M and said I was given incorrect information by numerous employees and I need my money back so I can go purchase a sink from Home Depot. Shawn said he would be calling Franke (company that sends the items) to get my refund, but they were closed already as this was a Friday. I have been going back and forth with Brian and management since mid October trying to get my money back. I was just given a partial refund and to

As an actual plumber, (this is a wholesale plumbing establishment) I find the customer service excellent. If your not a plumber and have a question about the quality and integrity of the staff, your better served at home depot. Northwest Pipe- as with any other plumbing wholesaler is doing you a great service just by letting you shop without an account. While the employees might be a little rough around the edges, your not their customer, we are. You are a homeowner they tolerate. Good Day

One of the best facilities for plumbing, HVAC Ned. Very attentive staff and worth considering. COVID-19 has decimated stock everywhere, but they know where to find what you need

Called here to get a price on some pipe for a job the company that I work for was doing, The receptionist was wonderful but the salesmen I talked to was COMPLETELY rude and inconsiderate. Not only did he hang up on me after he gave me the price but didn't do anything but say a price and would not even attempt to answer any of the questions I had. Needless to say I nor the company I work for will continue to do business with this establishment, and I will do my best to make sure that it is avoided like the plague!

Very knowledgeable and easy to work with. Had old American Standard stuff nobody else had.