Nu-Gen Cleaning & Restoration

Lake in the Hills, IL · Water damage restoration service

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Lake in the Hills
#13
of 57 home service pros
City Percentile
39%
rating percentile
Address
Nu-Gen Cleaning & Restoration, 9214 Trinity Dr, Lake in the Hills, IL 60156
Phone
(815) 893-0101
Website
www.nugencleaning.com

Nu-Gen Cleaning & Restoration is a home service pro located in Lake in the Hills, IL. It is one of 57 home service pros listed in Lake in the Hills. Its 4.9-star rating matches the Lake in the Hills city average of 4.8 stars. It ranks #13 of 57 home service pros in Lake in the Hills. There are 10 photos associated with this location.

About Nu-Gen Cleaning & Restoration

Thanks to years of experience, trial & error, and consistent innovation in the cleaning and restoration business, we have learned the best cleaning techniques to help protect your investments. We’re committed to delivering our customers with the best... More

Customer Reviews

★★★★★ 5.0 Ethan Widder · Jan 2026

We had issues with another remediation company. Nu-gen came to give us advice and completed the work that the other company hadn't done correctly. We had a massive leak on our chimney that rotted out our whole wall. Moises came out to give us a quote, which was really reasonable compared to every other quote we received. The team of Zeke, Leti, Christian, and Diana worked really efficiently. They showed up right on time. They cleaned quickly and left the room spotless! They even were able to remove the old liquid nail, and drywall screws that the previous company had left behind. Between Nu-Gen and their friends at JZ Restoration, they made the perfect team to complete the work!

★★★★★ 5.0 Carolyn Gilbert · Jan 2026

We had a roof leak that spread into our sunroom ceiling. Nu-Gen Cleaning and Restoration was flawless at solving the problem, from start to finish. Our techs were Hugo and Christian. They were terrific. And the owner Moises was terrific too. They are thorough, timely and patient with the process of home owners coming to terms with the damage incurred by water. Within an hour of arriving, we had a clear picture of the damage and what needed to be done to resolve the water a mold issues. They are polite and thorough and available to answer questions about the process. Our ceiling is now dry and mold free and we are ready to repair the roof. I cannot say enough about Hugo, Christian , Diana and Moises. Nobody wants a leak, but if you get one...these are the folks to call. They will take care

★★★★★ 5.0 Michael Djurin · Nov 2025

Nu Gen did a great job with all the mold in my attic space. I got put on the schedule very quickly and they came out next day to take care of it. A big thank you goes to Zeke, Cristian, and Diana for putting us on the schedule quickly and eliminating the mold in less time than I thought it would take. They were all very professional and nice to work with. If I ever have a mold problem again or if a family member has one I will tell them to call nu gen

★★★★★ 5.0 Dave Velasco · Dec 2025

We are extremely satisfied with the service we received from Nu-Gen after experiencing significant water damage from our upstairs bathroom that affected the kitchen area below, just before the Thanksgiving holiday. From the moment we called them for an emergency water leak, their team responded quickly and professionally. A special thank you to Hugo, Christian, and Moises, outstanding Nu-Gen employees who diligently followed up with us throughout the entire process. They consistently kept us informed, explained each step clearly, and made sure we understood what was happening and what to expect next. Nu-Gen acted fast, worked efficiently, and helped us minimize further damage to our home. During a very stressful situation, they provided reassurance and excellent customer care. My wife and

★★★★★ 5.0 Cate Marino · Dec 2025

Nugen’s team of Zeke, Diana, Hugo, and Cristian did a great job on our remediation. Our family is super mold sensitive so we had specific requests, which Nugen already planned to do like air scrubber with negative air, hepa vacuuming, containment, and air scrubber for several days after remediation. I had SO many questions and they all answered them with tons of patience. I am very appreciative of this team. They completed remediation in only 3 days. Thank you, Nugen team!!

Accessibility & Amenities

✓ Onsite Services ✓ Online Estimates ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Water damage restoration serviceAir duct cleaning serviceBuilding restoration serviceCarpet cleaning serviceFire damage restoration serviceGeneral contractorWaste management service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.