OH SHIP! MOVING

No follow up or calls back after movers cracked our grandfather clock. It is damaged and is now with a restoration company. James was the person for contact and stated on day of move that he would send a claim form. I sent him photos, video and history of antique clock. This was almost two months ago and I haven’t heard anything since. I keep calling and leaving messages. Never a response, very poor customer service to just not respond at all. I even called Felix and left messages as he was the person that I set up the move with. If you want take a risk with this company because they have good prices then it’s up to you. But if something breaks or goes wrong they are not the company to rely on.

The service was outrageous. Very disappointing and unprofessional experience. Two movers arrived in poor physical condition. One openly said he was already tired. They were extremely slow and inefficient. It took 7 hours to move just three large items (cabinet, couch, fridge) and ~70 boxes. In the contract, there is no time for a break, which I think is inhumane, so I made them sandwiches. However, the break was heavily abused — after 0,5 hour of silence, I went out to see what was happening, and the movers remained seated on the truck scrolling on their phones instead of returning to work (photo attached). - I had to repeatedly encourage them to continue and eventually tell them to go to the storage, as they didn't seem to want to do it. - At the storage facility, the situation got wo

Felix and his crew are amazing! First off, they responded quickly to my request for a free quote. They were available the very next day too. They offered a very fair flat rate/price and even included to wrap/package my large TV. Communication was great all the way through their arrival and delivery to my storage unit. Once they arrived they handled all my furniture with extra care and consideration of my antique items as well. The customer service was stellar; they were respectful and kind. I'm excited to use their services again in the future.

Hi, I have such a nice experience with Felix and he has so amazing skills of customer ship...I booked my move instantly he is so respectable, proffecional and good humanbeing... The other amazing guys he sent for my move they were Montiel&James very nice they handle my stuff so nicely nothing broken or scratched and amazing thing is they just finished in 3 hours...they both were very friendly so nice and proffecional. I will dafinatly recommend to my family &friends. Thanks every one because of all you my move was smoth and price was pretty reasonable.Thank you ohship team

Felix and his crew are absolutely amazing! I hired Oh Ship! to move my 96-year-old grandpa into his new apartment. They were kind, efficient, affordable, reliable and all around great. They sent me periodic updates of the move, including pictures of my grandpa belongings and their ETA via Google maps. I have moved a dozen or so times in my life, and this was by far the easiest and anxiety free move I have ever experienced. My grandpa means the world to me, and they treated him and his possessions with the utmost care. I honestly have nothing but great things to say about Felix and his crew. 10/10 would hire again in a heartbeat!