Ohio Basement Authority

as of writing this review, I am still waiting for a final inspection to be completed. Final inspection was scheduled for Friday 2/13, on that date no one from the company showed up. I reached out and have still not heard back. I do not feel that it's my responsibility to follow up on these things however do not want there to be any problem with my warranty as I have still not been provided with that information. I originally hired this company because I had water coming into my basement and waterproofing concerns. I decided on this company based off the good reviews and the person who completed my free inspection, Steve, seemed like a stand up guy. up until the start of the job the communication seemed great, im not really sure about that now. The issue seems to be fixed, as there is no lo

Kevin Sweeney was amazing and very helpful with our questions with our first home purchase. He answered all our questions and was very informative on things we didn't know as first time home owners.I will be back just for him!

John and Ethan were great! They did an excellent job with lifting up my porch and they were informative and kind! I would highly recommend!! This is the second time I have used this company because of the quality of work they do!!

I just had my basement waterproofed, and I cannot say enough about the amazing job that Anderson, Oscar, and Nelson did. They arrived Tuesday morning and had everything completely finished by Wednesday afternoon, so much faster than I expected. From start to finish, they were professional, kind, and respectful. They took the time to explain what they were doing, worked efficiently as a team, and left everything spotless. By the time they were done, my basement looked completely different! Clean, secure, and better than I imagined. I truly appreciate how polite and courteous they were the entire time, and how well they cleaned up after the job was finished. It’s rare these days to find a crew that delivers not just great workmanship but also such a positive attitude. If you’re considerin

*Update* since my initial review the basement authority has been in contact and corrected all mistakes. Including replacing the damaged basketball hoop We have had nothing but issues since the first day of install and we’re still dealing with issues. 10/16/25, First day of installation of our French drains inside our basement, removing 1/2 the wall of drywall, tearing out existing carpet and LVP flooring. We were told the crew would arrive at approximately 8:30am-9:00am, the crew did not arrive until 10:22am and when asked why they stated “we had to make a few stops” as they threw their McDonald’s breakfast bags in our trash cans. The crew they proceeded to call me at 12:15pm to inform me they were done for the day. So not even 2hrs worth of work on the first day. When they called to let