Olson Superior Plumbing

I am torn on this review. I called because we just moved into a home and I wanted to change the shower arm and address a slow draining bathtub. The technicians were knowledgeable, polite and friendly. They spent over an hour doing a whole house diagnostic before starting on my requested repair. They then offered packages to repair or address all the issues they found starting at $23,000. It gave car salesman vibes, and was off putting. The actual work they did took less than a half an hour. I did appreciate that they were honest that the tub drain was not actually blocked, and they showed me the easy fix to address that issue and removed the estimated charge for that repair. After they left I realized that they had damaged the wooden structure that enclosed our water heater tank and hadn’t

Iheb is a fantastic technician! He is extremely polite, straight forward, and thorough. I needed to replace my water heater. He calmly walked me through my options. There were a lot. After I made my selection, Iheb worked quickly to secure an appointment the next day to install the water heater. Since it was short notice, he had to do everything himself. He spent 10 tireless hours replacing the water heater by himself. Even needed to climb to my roof to properly install the exhaust vent. What stood out was he did all this with an infectious smile. It was a pleasant experience and I’m happy to have Iheb work on this project!

Aaron and is partner were very nice and professional. Only issues I have is the mess they left and the look of the cement work. Pictures attached. My wife talked with Aaron about replacing a recirculation pump today and thought he would clean up all the dust. He did not leave a message that would be the case. Please send someone clean up the mess. I'm not sure about the look of the cement work.

To the Manager, I am writing this to formally express my outrage regarding the service I received from your technician. I contacted your company based on your positive Yelp reviews, but my experience was nothing short of a scam. 1. Deceptive Diagnosis: Initially, your plumber stated that he needed to open the wall to identify the source of the water noise. Based on this professional judgment, I agreed to sign for a $444 service fee. However, the technician never touched the wall. Instead, he simply looked at my water softener, turned the bypass valve—a 15-minute task—and claimed the problem was "solved." 2. Predatory Pricing & Exploitation: Charging $444 for a 5-minute bypass is robbery. To make matters worse, he immediately sent me an outrageous quote of $18,104 for a replacement water so

The communication was great. We called on a Saturday and a real person answered the phone. We scheduled an appointment for Monday and the technician let us know when he was on the way. He was prompt and knowledgeable. He solved our plumbing issues. He left everything so clean. We are very happy with the results.