One Hour Heating & Air Conditioning® of Hickory

These people are great. I have a 2 year old system that another company installed. My mistake. Their follow up and service was NOT what they had promised, so I switched to One Hour and couldn’t be happier or feel more confident we are in good hands. Thank you Eric and Ritchie for taking care of us, especially when the freezing cold weather hit us.

Eric did a fantastic job. He was very thoughtful & methodical. And very courteous, even late in the evening after what must have been a very long day for him. And he finally solved our problem. Thank you, Eric!

Leif came to check why my heating system kept clicking on when it was not supposed to kick on. Always smiling. Extremely courteous. He explained things about my thermostat box that I did not know. Extremely professional and informative. He diagnosed and corrected the problem quickly. I am ready for the winter now! Thank you Leif!!!!!

My technician did a great job. He checked the unit and it needed a lot of work. My unit was very old. He talked to me about a new unit, so I'm going to look for his company to send the people to my house to talk about refinancing a new unit. He was very helpful and professional. Thank you for sending him out.

Great advertising! Technician was on time. Called about a gas log pilot. When the technician arrived, he was a plumber and knew nothing about pilot lights or how to find the problem or fix it. Took pictures, didn't know how to order parts or when they would be available. Very disappointing! Paid the service charge and its now 5 days later and still have not heard from anyone about parts. Will NOT use this service again!