One Hour Rooter Plumbing Drain Cleaning Sewer Repair

Horrible service, overcharged, and then the refund check bounced. Easily the worst experience l've ever had with an in-home repair company. The job was a slow floor drain in the basement, which led to replacing the pipe it led to. Ultimately, the work got done and the technicians were good. But communication with the manager I worked with, who scheduled everything, was terrible. His initial diagnosis of the problem proved to be wrong. I didn’t hear anything for days after being promised a call, and was then told I was already on the calendar for a date that I wouldn't even be home for. Calling the main office was of no help because they apparently don't know what the manager is up to. Having to pay up front - before work was even done - really left me in a bind after the wrong work was ini

They came out 7 or 8 times and augered the pipes each time. It was still plugged after they left each time. I had them back out after each time. They finally said I needed a liner in the pipe for a lot more money. I called McQuillan Brothers they augered the pipes and got a 5 a gallon bucket full of roots out of the pipe that one hour rooter didn't even get. They said I needed to replace the pipe which I did and there was NO way a liner would have fixed it. McQuillan Brothers couldn't believe that 1 hour rooter wanted to put a liner in it. I would not ever recommend this company for any type of service this should be band from service.....

** Do not recommend using this company if you have options ** We found a hole caused by a nail on one of the drains , I was told by them that this pipe need be cleaned inside and replaced, it cannot just be simply wrapped outside of the leak because “it does not work that way “. I was quoted over $700 . And the crew member have to come back to fix it the next day. The next day , crew member showed up , fixed the leaking within 5 minutes by wrapping the leakage ! Even worse , I called back with this overpriced misleading invoice . I was told they would refund me $200 which I never received. Just wanna say , it was too dumb and too naive of me to get into this and even thinking they would worth my time to deal with them afterward. Of course I did not get anything from them after the mone

We called them on Saturday night for a clogged toilet. The customer service agents were kind and Becky who coordinated our service was incredible. Our Technician was Devin Durfee, and he did a phenomenal job addressing the issues. He was friendly, knowledgeable and efficient. Highly recommend this company and individual.

I was having issues with my toilet flushing and was able to quickly get on the schedule for One Hour Rooter. Sean, my technician, was on time, friendly, and worked on the issue until it was sorted out. He was also patient with me and worked independently while I was on work meetings, too, which I really appreciate. It was $99 for him to look at the toilet, try to clear any clogs, and make some adjustments in the tank, which got the flushing working again. I don’t know if that’s a normal price since this is (fortunately) my first time needing to hire a plumber, but it seemed like good value to me. Would definitely recommend!