Online Fence Supply

Absolutely horrible company. The woman on the phone was rude and hung up on me when i was asking a simple question about my order. They took my money and did not send out the order for several weeks. When I called the lady got an attitude and they refunded my money.then I had to start fresh with a new company and wait even longer for my fence to arrive. Would not recommend this company to anyone. Very poor service.

I'm giving them 5 stars even though I received one gate section with some scratches because they quickly agreed to compensate me and overall I am extremely happy with the quality of my fence and gates. I also received my order in a timely manner. My husband and I installed everything ourselves. The process was pretty quick and easy. Thank you Online Fence Supply...we love the way this has enhanced the look of our property.

Wow! So many good things to say about this company, where should I start? Our story led us to purchase our remaining fencing from Online Fence Supply. Due to Covid-19, we could not find anymore fencing from our local suppliers. We were told that it would take up to a year to get the final portion of our fencing in. We couldn’t wait that long. We have pets that we wanted to keep contained in our backyard for safety and for our own peace of mind. We were initially at a loss, until we came across Online Fence Supply. We contacted Lucy, who represents this company. She deserves a five star ***** rating as well. We worked with her to get all our supplies that we needed to complete our final section. We initially made a mistake on the order and Lucy caught it before it got finalized.

Chris and I are partners and I have to say that we are both satisfied with Online Fence Supply. They have always handled all issues in a timely manner. They have great support on the phones that can pretty much walk you thru any situation you come across. Talking to someone can be hard sometimes but I have learned to leave a voicemail and they will get back in touch with me usually by the end of the day. I would highly recommend this company to anyone that is looking for fencing.

It’s always scary buying such a large object online. I felt the price was good. I had a friend buy a smaller gate and it was beautiful so I decided to try it. I received my beautiful double gate with all the bells and whistles we could order. One side of the gate had something heavy lean on it and was bent to the point it couldn’t be matched up for a gate lock. I contacted the company, spoke to customer service and she put in for a new gate to be sent after I sent her pictures. My new gate arrived a couple weeks ago and it is perfect and beautiful. Additionally, the customer service lady was so sweet and really put my mind at ease. If only everyone was as good as her! Highly recommended!