Orkin

Ethan has been outstanding with our services! We have had no issues since we started getting our house sprayed by him! He comes out every time we call if we see any unwanted insects in our house. He’s very thorough and efficient! The office staff are always very nice and understanding of every need we have! We will never choose any where else for our unwanted insects!

So far about as unreliable a service as could possibly be. Not one time other than the very first time they came here have they done what they said they were going to do when they said they were going to do it. And because of the location we need a 24-hour notice. And never on time. 2 weeks late this time showed up unannounced no one was here. Spoke with a regional manager and he is trying to rectify the situation. If he does in the situation gets better I will change this review. But as of right now I'm ready to cancel my service. Going to give them one more shot. They wanted

I purchased a home in August 2025 that had an active Orkin service plan dating back to 1974. During negotiations, the seller represented the termite plan and warranty as transferable, which influenced the value of the purchase. I called Orkin’s Roanoke office to transfer the plan into my name, and Olivia confirmed everything was set up and collected my information. I explained that we planned to sell the property and wanted to maintain continuous coverage for the future buyer. In early February 2026, I called to schedule the annual inspection prior to listing. Olivia answered again and confirmed she was the same person I had spoken with before, stating she remembered me or had notes. She then informed me the plan had been cancelled for nonpayment. I never received a bill, notice, email, or

Terrible service. I’ve had for less than half a year and have had to set up multiple touch ups, one worker coated my floor in the spray they use(white marks everywhere on my floor), they don’t do what you ask unless you call branch manager and 100$ a month for a unfixed problem. GO SOMEWHERE ELSE.

5 stars. The process was simple and easy Ben came out to inspect for termites and came up with a solution. He pointed out each area of concern and provided pictures as well. Dion and Prince came to the house to work and were professional and got the job done. Definitely recommend.