Ortega Family Roofing & Construction

Ortega Family Roofing & Construction did a fantastic job replacing our roof in just one day. The team started early in the morning and made sure to protect our driveway and garden before beginning any work. They quickly removed the old slate and shingle roof, then hauled away all the debris. The new plywood and shingles were delivered and moved onto the roof smoothly without any problems. Everyone on the crew worked hard and acted very professionally, keeping noise and mess to a minimum and always being polite. Taylor kept me updated throughout the entire project, so I always knew what was happening. At the end of the day, they cleaned up everything so well that you couldn't even tell any work had been done. We are extremely pleased with how our new roof looks. They even recommended someon

We recently had a new metal roof installed, switching from our old shingle roof, and the experience was excellent from start to finish. The team made sure to discuss all the details with us ahead of time, helping us choose the right materials and scheduling the work at a time that fit our needs. Russell, who led the project, visited our home, walked us through all the options, and provided a clear contract so we knew exactly what to expect and what the total cost would be. Russell also helped us design a gutter system that could handle the heavy Texas rain and keep water away from our home and landscaping. Throughout the installation, Taylor, our main roofer, kept us constantly updated with photos, calls, and texts, even though we weren’t always at the property. Taylor made sure we were pa

We couldn’t be more pleased with the fantastic job that Manuel, Taylor, Emmanuel, and the whole crew did on our new roof. Our old roof had leaks for a long time, but the team was careful to remove all the damaged shingles and got both our roof and siding finished in just six days. Everyone was polite, hardworking, and very patient with all of our questions as first-time homeowners. Manuel took the time to clearly explain what our home needed and shared all the options with us, which really helped us feel confident. They also did a roof replacement for my parents many years ago, and that work is still holding up great. We highly recommend this roofing team and will be reaching out to them for any future roofing needs!

We had several roofers come out to give us estimates for our home in Spring Branch. Our roof is pretty steep with lots of smaller sections, plus it had cedar shakes and two layers of shingles that needed to be removed. Emmanuel explained the whole process clearly and let us know about the challenges with our roof. He was very easy to work with and made us feel comfortable throughout the job. The pricing was very reasonable, and the quality of the work was excellent. Every employee we met was professional and friendly. They did a fantastic job cleaning up after removing all the old shingles and cedar shakes. Even after several years, our roof still looks amazing. We’re very happy with the results and wouldn’t use any other roofer in Spring Branch!

Here’s a revised version of the customer feedback, following all your requirements: I highly recommend this roofing company! They recently completed a full roof replacement for me in Spring Branch during the summer. The process started with a meeting with their estimator, Arthur, who was extremely helpful and knowledgeable. He explained the different shingle options, their benefits, and walked around my roof to assess everything. Arthur also tried to give me an estimate on any extra repairs needed to avoid surprises later. After I received the quote, I chose this roofer for a few reasons: First, having a single point of contact made the process easy and personal. Arthur was friendly, always available, and quick to respond to any questions—even on weekends. Second, they offer a 10-year work