Outdoor Images, Inc.

This is more on the HOA/Gassen for hiring this company. I hate that I have no control over our own yard. But is the second time these guys have destroyed our bushes. The time before they KILLED one of these bushes and we had to replace it with something else the next season. They don’t know how to properly trim a bush without causing it much harm. These particular bushes were finally full again after the damage that was done to them previously. They were in full bloom and they just chopped them down to nearly nothing. I’m pissed.

My association uses this business for lawn and snow (so year-round), and they haven't had to competitively bid for at least 10 years. The selling point is that they "have the right equipment" and are highly responsive. They park a Bobcat on-site from late October through whenever they want to move it in the spring to give the impression that they are responsive. I watched a group of 5 guys with shovels clear out the garage doors and sidewalks for the whole association while the guy in the Bobcat struggled by himself for hours. Then the guy in the truck showed up, and all they did was get in each other's way. This picture is the work that was done after at least 8 hours of waiting for them to clear us out. I've seen kids with snow blowers do a better job and not charge 6 figures for a snow

*If it was an option, I would give this company a 0 star review* I was parked on a public street along a property in Minneapolis that Outdoor Images, Inc was replacing retaining walls. I witnessed/experienced the workers cutting the concrete masonry blocks directly adjacent to vehicles parked on the street. I documented the excessive amount of construction dust on my vehicle. The job site was very unorganized and unsafe for the public. The sidewalk was not blocked off at either end of the work zone and the public was walking directly through the area while they were working. I spoke to the on-site supervisor about the construction dust on my vehicle. When I asked him how they planned on cleaning the dust from my vehicle (there were many other cars with this issue), the on site supervisor,

The WORST snow removal/lawn care company I have ever seen. I used to be a foreman in this industry for 10+ years so when I say the WORST, I mean it. Multiple times I gave direct directions to the workers about not pushing snow into the landscape bc ITS MARKED WITH ORANGE STAKES and they deliberately put it there. They also pile snow up in the middle of the patio where I have it marked off too. I have NEVER had such a negative experience with a company. Absolutely trash. Worst part, when you call to complain, nothing gets done, no phone call back with an apology or saying they will make it right.

This is a new company at our association. The lawn service is poor. I have to call to have them do the trimming. Also our complex seems to be the last job of the day and the noise of the mowing is well past supper time and later IF and that is a big IF they do the trimming. Shame on our association for taking the lowest bid.