Paul Davis of Central PA

Frank Hudson, from Paul Williams was here this morning came in promptly. He re-introduced himself to me, explain to me thoroughly what the process was for today. Then he proceeded to cover everything that was left in the room before he started work. I told him that I would have a Housekeeper if he needed one to help clean up any debris moved from the offices to his truck. He did such a thorough job, the housekeeper wasn’t needed.. I was amazed by his work and the efforts that he took to make sure that everything was done correctly as far as tearing the ceiling apart, covering up the opening until everything was dried out. And explaining to me everything that needed to be done the next day. I can say that Frank likes what he’s doing, and you can see it in the detail that he puts into it!

Frank Hudson was great! We really appreciate his time an attentiveness to answer all of our questions. He worked well to access our issues and resolve them. He's very knowledgeable and it was great to have things explained to us as they were done.

The onsite project managers and workers were all great and did excellent work. There were multiple issues with office staff. First, workers asked for confirmation from the office staff regarding how much drywall to remove. This person confused inches and feet, resulting in 4 feet of drywall to be removed. I appreciated our project manager catching the issue and installing new drywall at no charge. I also received multiple calls asking for payment when I had already paid bills (I had received email confirmation of payment prior to these calls) and then was asked to pay bills without receiving a final invoice/payment links. While all was eventually resolved, these were all issues that could have easily been avoided with better communication between staff members.

Had a drain pipe in our mechanical room that froze during the recent extreme cold and water overflowed down through our garage ceiling. Paul Davis was here within several hours of our call. Isabella was right on time, and evaluated the entire home to determine if any interior walls may have gotten wet. Fortunately they did not and damage was confined to garage. She set up mitigation equipment, and moved things out of the way in the garage. Came up with a plan to dry things out without leaving any pipes exposed during the extreme cold. Called me every morning to set up time to come to measure the drying out process and was right on time each day. Isabella kept me well informed and answered all questions. Also cleaned up everything once garage was dried out. Kudos to Isabella. Paul

Worked with Ashley and Brian on a large water damage job recently. Both seemed to be very knowledgeable with what steps needed taken and when. Both were very professional and great to work with. Looking forward to working with them on future projects. Would highly recommend Paul Davis for their professionalism and skilled staff.