Performance Mechanical Heating & Cooling

BEWARE!!! Don’t trust these people! This used to be a reputable company. New ownership changed all that. Told me the parts needed for my 8 year old furnace would be thousands and with labor over $4,000 to repair. Then said they could not get the parts for ten days. Then tried to sell me a new furnace for $11,000+ which they offered to install the next day. After they left I went online and found the parts they claimed I needed for less than $500 deliverable in two days. Called Barnell Heating and Air. Ben Barnell needed no new parts and had my furnace running in less than an hour. Said all it needed was a little routine maintenance. I can’t say enough about disgusted I am by this type of underhanded business practice. STAY AWAY!

BUYER BEWARE. New Ownership vs. Old 5 star reviews. They won't honor the warranty or work from before. I had a Daikin HVAC system installed in 2020 by Performance Mechanical, which was later acquired by JR Putman. In 2025, my outdoor condenser unit failed—during peak summer in Clearlake, CA—and despite being fully covered under both the 12-year Daikin manufacturer warranty and a paid extended warranty through JR Putman, I was left without air conditioning from May through September. Over several months, I was met with constant delays, ignored messages, and vague excuses about unavailable parts. Eventually, JR Putman refused to honor the warranty outright. To make matters worse, instead of diagnosing or honoring the system that I had already invested $14,000 into, the salesperson tried t

"Performance Mechanical" reached out out to me to offer me services under their new ownership (JR Putman). They sold me on a "maintenance membership" for $179 and I would get two maintenance services per year for my unit. I have a Daikin mini split unit with three heads. The technician came out today to service my units. He wiped down the exterior of two heads and rinsed the filters from one head and put them back in my unit WET. He did not clean the third head at all. He said it already looked pretty clean. I don't like confrontation so I just said ok, that's my fault. He did go outside and wipe down the condenser and somewhat clean the coils. After work I decided to get on the ladder to get a better look at what he actually did. All of my heads are still filthy on the inside, they are st

Beware this is no longer Performance Mechanical. This is now owned by JR Puttman and still operate and service clearlake inter the name JR Puttman. Do not expect the same friendly, helpful, and knowledgeable service you likely had from Performance. I had 5 mini splits installed in my home 4 years ago and had performance mechanical come out and maintain them each year. When I called earlier this year they had me wait on hold for nearly an hour before telling me it would be $800. When I called today to ask if I could have a tech come out they put me on hold before telling me they no longer service mini splits installed by performance mechanical and suggested I get a new system because it’s almost more expensive to replace than get a new one. Such a shame the guys at performance are no l

Chris showed up gave me an estimate which was great the price difference from the other estimate that I got was considerably less so I was happy about that obviously besides that Chris helped us in many different ways our drywallers which were in there moving fast had kinked the line and Chris got that worked out he worked with us to place the mini split heads so they were aesthetically pleasing the system works great couldn't be happier