Phoenix Service, LLC.

We are so happy with the new pool cleaner, Dwayne. He takes his time and pays attention to every little detail. He lets us know exactly what he did, and he has such a nice, friendly personality. We have been using this company for almost three years now, and we definitely recommend their services.

I can’t say enough great things about Phoenix. They were wonderful from the first call! Not sure who is running the office but both ladies delivered on customer service. First they told me 4-5 weeks for my liner to come in, but it was in 2 weeks from the day I put down my deposit. I also needed a patch in my steps and they helped me scheduled a gentleman and coordinated my liner the next day. The whole experience was a lot easier than anticipated with their help. We cant wait for spring!

We tried several pool care services before landing with this one and Kris/Phoenix Services and his tech Harold are the absolute best! Many other services (many of the well known and advertised ones in the area) we tried were in and out in two minutes, often not doing a complete job and/or leaving a mess when they left... along with algae growing in our pool or debris left behind. I’ve never had a problem in the many, many years of care with Phoenix services and can rest easy knowing they’re doing a great job each time. I appreciate Kris’ honesty and integrity and how they go above and beyond in caring for their customers.

I had left a review on yelp and it seems the owner is actively trying to have those reviews on there removed so let me place one here. This company is extremely unprofessional. On yelp the owner had made HIS OWN REVIEW to which I commented towards in mine that is now gone. There was also a review from an employee that is gone as well. I see here on Google someone mentioning being over priced for services and on yelp there was a review from a couple years ago that a community pool they serviced was not up to par. I would not recommend any company that is actively trying to cover up their wrongs so much. Do better and let people see your improvements rather than hiding it is my best advice to this owner.

If you use this company, your number one expectation is to be lied to!! I rate them with one star only because I can't do 1/2 star. Alec WAS our pool guy. For some "unknown" reason we received notification that they were discontinuing pool service, "IN OUR AREA." However, they are still servicing pools in our area. The explanation I got from the office,(because Kris wouldn't respond to my phone message or text message) was that Alec didn't want to service our pool and Alec gets to do what he want; Alec's response was that Kris told him to stop coming here. This came after Alec had done some costly repairs on our pool equipment. The repairs were done back during the early summer and we were dropped on September 1st. The previous repairs are still giving us a problem. The repairs an