POLO FLOORS, INC. & POLO PALM PAINT, LLC.

We were VERY impressed with the sales and installation experience we had with Polo Flooring located in Avalon Park. Jessica was very informative about the products they sell. It was easy to choose and gorgeous. She is very professional and followed up w emails and phone calls that was very much appreciated. They have a nice selection of carpeting and other flooring. The order came in quick. The installers were excellent, professional and quick. Very impressed with their work and Bernardo went above and beyond!!! Could not have been better with moving furniture, pulling up the old carpet and laying the new VLP and carpet. We couldn't be happier with our purchase.! Thank you for an awesome job. My husband and I are very happy with our new laminate floor and carpets, it looks great. Than

Polo Floors/Paints is the epitome of unscrupulous business practices. They not only inflated the measured sqft for our tile install but then they added 18% in waste (which was nearly a $1000 in overcharging). Then, they tried getting us to sign a non disclosure by bribing us with a $250 discount which we refused to sign. Buyers Beware! Here’s our story… The co-owner, Robert Polo, came to my home to measure. We were changing the existing tile in the foyer, kitchen, ½ bath and laundry. They gave an estimate and we accepted. The job was booked for a month later based on their availability. The job was projected as a 4 day process but the workers kept leaving for the day at lunch time and several days showed up without materials (grout, moldings, quarter round) which caused delays. During this

Wow! It's so rare now a days to get great customer service that I had to mention it for others. I had a water leak in my home in Avalon Park and some laminate pieces in the middle were damaged. I contact Polo Floors and Salma came over with their installer to see if they could help and in fact they did. She gave me a price and a day and the installer (Bernardo) arrived on time and did an amazing job fixing the floor and laying down a new one in a closet. I am extremely impressed and they are my flooring go to contractor from here on out for my home and my rentals

Came in here searching for the right color penny rounds after the last flooring company screwed up my order multiple times. The challenge was tracking the brand and color of the tile sample I have. As someone who was just browsing, the hospitality and assistance that the owner bestowed to me was unparalleled. They went above and beyond to help, and as a business owner myself- I know what good customer service looks like.

We had an amazing experience with the Polo Floors Team. Great Customer Service and the process and communication was very professional. We had our floors done and interior paint. Definitely will use for future projects. Highly recommend them!