Pool Store Of The Pines

From day one, this company has been absolutely amazing! They were always patient and happy to answer every question — never too many. You might feel like things slow down a bit in the middle of the process, but trust me, it’s for a good reason! From Jeff to Jamie and the entire crew — especially Jose — everyone has been wonderful to work with. If you’re looking for a local company with integrity and people who truly care, this is the team to hire. We’re absolutely loving our new pool and spa! 💦

It would be great if someone answered their phone…or clear the messages so customers can leave a message….almost 3 weeks ago we dropped off our pool cleaner and have yet to hear back from them.

This pool company is AMAZING!! Everyone is so helpful, kind and willing to go above and beyond! The girl who works in the store (Haylie) is always so helpful and has such a positive attitude! Would recommend 10/10 every time!

Prompt, communicates, and on the dot. We’re excited about this project!

Was excited to work with them at first but after they started my $145k pool build the lack of communication and professionalism really came out. I regret hiring them for such a huge project as I couldn't get status on anything and not even a hey we won't be there this week. Towards the end of my build on Oct 28, 2020 they sent me a "final invoice" for almost $25k over the end amount owed I emailed them that day questioning the amount. I didn't hear anything back from them about it until Feb 5, 2021 with a corrected amount due. 5 days later on Feb 10, 2021 they stared the process to put a lien on my home. Not even giving me the 14 days I apparently had per their paperwork to pay the bill. I can't pay a bill that I don't know the correct amount for as I'm not giving someone $45k just because